Organizational Effectiveness Consultant at ID.me in Mountain View, CA

Job description

Company Overview IDMe is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with IDMe once and seamlessly login across websites without having to create a new login and verify their identity again. Over 175 million users experience streamlined login and identity verification with IDMe at 22 federal agencies, 50 state government agencies, and more than 100 healthcare organizations. Over 600 consumer brands use IDMe to verify communities and user segments to honor service and build more authentic relationships. IDMe’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. IDMe is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . IDMe is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At IDMe, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . About the Role This role is focused on decision support through the lens of all things people. Your impact is felt when you equip the most senior leaders with the processes, systems, and toolkits they need to deliver differentiated results with their teams. Done well, leaders make better organizational and talent decisions that drive the operational plans and execution of the business. This is a high-visibility role with enterprise-wide scope and significant strategic influence, reporting to the Head of Employee Experience. You will lead transformational initiatives spanning both the business and the People function, helping the organization scale effectively, strengthen leadership capability, and build a culture of operational excellence. What You'll Do Executive Advisory: Serve as a trusted advisor to senior executives, delivering data-driven insights and organizational diagnostics that inform their decisions. Strategic Partnership: Translate business strategy into clear, focused talent and organizational action plans aligned with long-term business goals. Organizational Design: Lead enterprise organizational design and restructuring initiatives that enhance agility, role clarity, decision-making governance, and cross-functional execution. Leadership & Manager Development: Design and implement programs to strengthen leadership capability and enable managers to effectively coach and develop their teams. Team effectiveness: Using diagnostic tools to partner with leaders to ensure teams are effective and delivering the right outcomes. Cross-Team Collaboration & Program Activation: Partner with Talent Acquisition, Total Rewards, and HR Operations to influence program design and deliver enterprise People programs. Support the delivery of People team programs, systems, and processes. Relationship Management: Build trusting relationships quickly, applying business acumen, emotional intelligence, and situational awareness to earn credibility and confidence with senior executives. Project & Product Management: Lead complex, multi-faceted initiatives, people products across organizations through the full lifecycle. Operational talent rhythm: Own the annual cadence of core people processes, including calibrations, salary and equity plan