Operations Supervisor (*Hybrid) at McGrath RentCorp in Auburndale, FL

Job description

The specific pay rate and level will depend on the successful candidate’s qualifications, prior experience and location. *Hybrid - This position requires onsite training in Auburndale, FL, typically up a few months, with the duration varying based on individual progress and business needs. After training, employees transition to a hybrid schedule with 3 days per week in the office, 2 days from home. Work arrangements, including hybrid schedules, are subject to change based on business needs, operational requirements, and company policy. Candidates must live within commuting distance of our Auburndale, FL office. "A Day in the Life" As an Operations Supervisor you will report to the Regional Operations Manager and will be responsible for providing customer service, administrative and sales support, and scheduling the delivery, installation, and removal of modular buildings and other rental products. In addition you will also supervise employees that perform repairs and prepare our modular buildings and containers for rental to customers. This is a career opportunity for a leader with a solid work ethic, exceptional character and a dynamic personality. "What You’ll Do" Lead the operational efforts. Specific areas include logistics, customer service, contracts, billing, receiving, accounts payable, purchase orders, and project coordination. Work closely with our sales staff and management to best support our clients and our company. Develop strategies and tactics for identifying and implementing “best practices” for the branch. Develop relationships with key customers and vendors for the company. Manage vendor base for on-site operations and implement policies and procedures designed to provide excellent service to our customer base and enhance our vendor partnerships. Mentor and train operations team members to be as productive as possible. Establish and implement programs to grow operations staff both personally and professionally. Be the Operation’s process and systems Subject Matter Expert. Work with sales to help increase company market share in established and new market segments. Assist in developing new products and ancillary services to existing and new clients. Develop strong relationships with subcontractors for transportation, installation, and service in the marketplace. Standardize practices among our vendors and consistently improve our business processes. Partner with other functional areas (Sales, IC and Project Management) to drive improvement in internal coordination. "Must Haves" A minimum of 3 years of experience in operations or a related field. A minimum of 1 year Leadership/Supervisory experience. High energy, adaptable, and capable of performing effectively in a fast-paced and diverse environment. Ability to lead and manage autonomously, as well as collaborate effectively as a team member. A proven track record of hands-on success. Excellent verbal, written, and interpersonal communication skills, along with strong negotiation abilities. Effective project and time management skills. Experience in utilizing financial metrics to manage costs. Exceptional attention to detail. Ability to handle multiple responsibilities simultaneously. Proficiency in MS Outlook, Rental Results, Cognos, Oracle, Salesforce, Excel, and Word is required "Nice to Haves" Bilingual (Spanish/English) is a plus. "Perks" It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter! We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more! We all need to rest and recharge that’s why in addition to vacation and sick time we also offer 10 days + 2