Operations Supervisor at Smith & Wesson in Maryville, TN

Job description

Supervise factory employees in a manufacturing and assembly environment: plan and assign work, implement policies and procedures and recommend improvements in production methods, equipment, operating procedures and working conditions. Essential Duties and Responsibilities: Ensure manning of all scheduled workstations by qualified employees Train operators as needed to run assigned jobs properly Assist operators in interpretation and execution of quality standards and operating procedures Run to production plan/schedule and achieve productivity and quality goals Ensure that all operator paperwork is properly and completely filled out Document progress and issues in daily log book Ensure techs and team members are performing their jobs efficiently Assist operators and techs as needed (breaks, alarms) Act as coach and facilitator for production crew Conduct training sessions to keep workers' job knowledge up to date Ensure that quantity, quality and location of tools, equipment and materials are adequate for the assigned tasks Ensure proper maintenance of records regarding process quality, product quality, safety and health, environmental protection, inventory status, attendance and production levels (future) Evaluate performance of teams and individual workers, and counsel all concerned for continuing improvement Conduct annual performance appraisals for operators as needed Drive a continuous improvement culture Drive improvements, monitor results, and take actions as necessary Work closely with other areas such as engineering, marketing, sales, supply chain, human resources, training and payroll Ensure effective employee relations; providing employee coaching and development; making employment decisions; resolving employee issues through problem resolution Balance quality, productivity, cost, safety and morale to achieve positive results in all areas; working to continuously improve in all areas Manage departmental performance measures, including visual controls and providing regular progress reports to Operations Manager Maintain and control departmental budget Investigate issues, problem solving, and continuous improvement on order processing and operating efficiently Facilitate bi-annual serialized inventory, audit and review serial number reports Maintain a safe, clean, and organized work environment Logistics only: Achieve a high-level understanding of Process, RDS, and SAP picking and routing activates Assist with training employees on the WMS and WCS process Manage the pick, pack, label, and ship process Prioritize orders based on ship window Maintain and update WCS to meet customer specifications Maintain inventory accuracy by physical movement and also electronic movement utilizing company software systems. Perform cycle counts duties, including investigating discrepancies Monitor shipments to ensure accurate A&D book records NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions. Education and Experience: Bachelor's degree or equivalent, and 5-7 years' experience in a manufacturing facility Knowledge of lean manufacturing principles and techniques is preferred, and strong problem-solving skills are required Pending position assigned, this position may require a working knowledge of Plastic Injection Molding (PIM), logistics operations, conventional machining, and assembly An understanding and working knowledge of process development and improvement tools to drive improvement activities within the assigned manufacturing cell, as well as new product introduction, troubleshooting process and product problems Competencies and Skills: Must be able to communicate in English verbally and in writing (verbal instructions, written memos and instructions) Must be proficient in Microsoft Word, Excel, and PowerPoint Excellent verbal and written