Operations Compliance Manager at Equinix in London

Job description

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary The Operations Compliance Manager (Expert level) project manages implementation of compliance and local legislative requirements at single or multi-site level(s). Acts as a subject matter expert (SME) for assigned compliance related complex topics. Identifies risks and noncompliance via audits and compliance consulting meetings within the Data Center. Determines methods & procedures on new assignments; may coordinate project work for others. A willingness to travel is essential for this position, as you will play an active role in audits conducted across the EMEA region. Responsibilities Audits & Certifications Plans and leads complex compliance audits Acts as an expert single point of contact (SPOC) for the Compliance Center of Excellence (COE) for advanced audit activities Performs site level audit evidence reviews including making sure the sites in scope are prepared for any upcoming audits Manages and follows-up on complex audit findings Identifies processes to be audited based on expert knowledge of criteria and controls Reports any findings to management and relevant stakeholders Manages rollout of new certifications and sustenance of existing certifications within the sites in scope Participates in wide-ranged advanced external audits as a subject matter expert (SME) Management Systems Creates and identifies unique changes to any local site level management system assets by raising a document change request Provides wide-ranged compliance knowledge input and hosts site level management review meetings Ensures expert level local procedures are developed and maintained to comply with local legislative and Equinix requirements Oversees/Ensures all required compliance records are maintained in local/global repositories; including: records relevant to Operations compliance (QISBC and EHS) Creates global/regional policies and processes relevant to the compliance subject assigned. Also, reviews any local procedures for noncompliance and deviations Maintains and keeps up-to-date management system assets in the designated process repository Program Management Produces advanced compliance reports for local management including key performance indicators and metrics for complex matters Performs an expert analysis on corrective and preventative actions to identify complex systemic issues/root causes/delays in completion and recommends to resolve though broad preventive actions Identifies and leads complex process improvement initiatives and compliance projects for the site/country in collaboration with regional and/or global stakeholders Forecast and track budget for assigned scope of work Plan and manage advanced compliance projects as per scope assigned Training Develops and implements advanced training plans for standards, regulatory and reporting requirements (i.e., environmental compliance, global security management) Works with local, regional and global management to assess need for new training or re-training efforts Develops and implements training materials and trains internal team members others on compliance topics Monitors training of external/internal stakeholders to assure necessary compliance training is delivered to applicable stakeholders 1st Line Responsibilities Acts as an expert level single point of contact (SPOC) for complex site level compliance for customers or any th