Operations Compliance Manager at Equinix in Warsaw

Job description

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary The Expert, Global EHS & Compliance (QISBC) serves as a subject matter expert supporting Quality, Information Security, and Business Continuity compliance across Equinix's Global Operations function. The role provides independent assurance through internal audits, certification support, compliance assessments, and advisory services to ensure alignment with internal policies, contractual commitments, regulatory obligations, and applicable standards. The position contributes to certification programs, customer audits, operational resilience initiatives, and continuous improvement activities while helping strengthen compliance maturity and operational effectiveness. Responsibilities Audit & Compliance Assurance Plan and perform risk-based internal audits across Equinix's global data center portfolio Assess compliance with operational policies, management system requirements, and customer commitments Identify compliance gaps, control weaknesses, and opportunities for operational improvement Verify implementation and effectiveness of corrective and preventive actions Contribute to the development and enhancement of audit methodologies, tools, and assurance practices Certification & Management Systems Support the maintenance and continuous improvement of certifications and management systems, including, but not limited to: ISO 9001 (Quality) ISO 27001 (Information Security) ISO 22301 (Business Continuity) PCI DSS and SOC 1/SOC 2 Support external certification and regulatory audits, surveillance assessments, recertifications, and scope expansion activities Develop and maintain compliance documentation, procedures, audit protocols, and supporting records Contribute and participate in management reviews and certification-related activities Business Continuity & Operational Resilience Ensure Equinix data centers compliance with the enterprise Business Continuity Program, working with relevant internal stakeholders such as the First Line Compliance Teams and Business Continuity Program Office Review Business Recovery Plans, continuity testing activities, and operational resilience exercises Assess operational controls supporting service continuity and risk mitigation Provide subject matter expertise on business continuity and resilience requirements Support readiness activities related to evolving regulatory and compliance expectations Information Security & Compliance Support Assess operational compliance with information security requirements and controls Support customer, regulatory, certification, and third-party audit activities. Collaborate with Physical Security, First Line Compliance Teams, InfoSec, Operations, Legal, and other relevant stakeholders to ensure compliance with requirements Provide guidance and interpretation of compliance requirements relevant to data center operations Compliance Analytics & Continuous Improvement Analyze audit results, findings, corrective actions, and operational metrics to identify trends and recurring risks Support development of compliance dashboards, scorecards, and reporting tools Contribute to automation and data-driven compliance monitoring initiatives Drive improvements that enhance compliance effectiveness and audit efficiency Customer & Regulatory Support Support customer audits and contractual compliance activities, including RFI/RFP requests fro