Operations and Special Projects Manager at University of British Columbia in Vancouver, BC

Job description

Job Title Operations and Special Projects Manager Job Category M&P - AAPS Job Profile AAPS Salaried - Administration, Level C Job Family Group Staff - Non Union Department Operations | Indian Residential School History and Dialogue Centre Compensation Range $8,087.08 - $12,117.08 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job. Job End Date Ongoing Posting End Date November 6, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Please attach a cover letter to your application. At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Summary The Operations and Special Projects Manager is responsible for leadership and oversight of a broad range of functions, resources, and systems for the Indian Residential School History and Dialogue Centre (IRSHDC or “Centre”). The position provides senior-level oversight for special projects, including multiple, concurrent and large-scale grant-funded research projects and initiatives arising from the Centre’s ongoing programs and relationships. The Manager also directs the Centre’s core operational and administrative functions, including facility and building operations, financial management, and the development and implementation of comprehensive policies and procedures. Central to this role is meaningful, ongoing engagement with Survivors and Indigenous and community organizations. This work requires a deep understanding of the historical and ongoing impacts of the Indian Residential School system, and demands exceptional cultural humility, relational sensitivity, and trauma-informed awareness in every aspect of the position’s responsibilities. The ability to build and sustain trust with Survivors, Indigenous communities, rights holders, and Indigenous-led organizations is foundational to this role. This position is further responsible for facilitating high-level collaboration across portfolios to advance the Centre’s strategic planning and priorities. Organizational Status This position reports to the Director, IRSHDC, under broad strategic direction of the Academic Director. The Operations and Special Projects Manager works closely with the IRSHDC’s management team and with staff and project teams across all functional areas of the Centre. The position regularly works with UBC departments and stakeholders (e.g. First Nations House of Learning, Building Operations, Academic Directors and leadership in other units, Indigenous elders, etc.), as well as external contractors and suppliers, funding bodies, research centres, and governmental organizations and bodies (e.g. Ministry of Indigenous Relations and Reconciliation, Crown-Indigenous Relations and Northern Affairs Canada, etc.) in addition to Indigenous individuals and community groups throughout BC and Canada . Given the Centre’s mandate, the incumbent must approach all interactions, both internal and external, with a high degree of tact, discretion and respect for the dignity and lived experiences of those the Centre serves. As this position manages procedures, projects, and initiatives that are regularly in a state of evolution and adaptation, it requires an individual who is comfortable providing cross-team leadership in an atmosphere of iteration, complexity, and ambiguity while systems and processes are bei