Office Assistant at The University of New Mexico in Albuquerque, NM

Job description

Get a head start on your professional career—without having to pretend your only experience is a group project! UNM Continuing Education (CE) is seeking a highly motivated and detail-oriented Student Office Assistant to join our Registration team. UNM Continuing Education is committed to providing innovative, accessible learning opportunities to individuals, organizations and communities in New Mexico and around the world. You'll help turn questions into answers, confusion into clarity, and the occasional office mystery into a solved case. Student Office Assistants are an extremely valuable part of the CE Registration Team and support Continuing Ed in a variety of ways to meet our many business needs. We are looking for students with a positive attitude who like to learn, demonstrate responsibility and possess strong attention to detail. To achieve CE’s objectives and goals, the Student Office Assistant must be reliable and provide a high level of customer service to our participants and customers because everyone deserves a helpful human who can turn ‘I'm not sure where to start’ into ‘I'm glad I called!”. Student Office Assistants will help participants by telephone and in-person using various resources. Furthermore, Student Office Assistants provide assistance to our program managers, help with various administrative projects, and learn the basic tasks found in an office environment. UNM CE provides students with valuable work experience. We also like to involve our student employees in ongoing learning and training with our staff, and work to send our students out into the world with job maturity and professionalism. This is an in-person position, so you'll get to experience the exciting world of face-to-face conversations. Don't worry, there are no discussion posts required. UNM CE is located north of UNM Main campus and provides free off-campus parking. Minimum Qualifications Minimum availability required is 12 hours per week during regular business hours; Ability to maintain confidentiality of records and information: Customer service oriented with phone and people skills; You know your way around email, calendars, and Microsoft Office—or you're a quick learner with excellent search skills; Ability to prepare routine correspondence and other basic written material; Ability to organize and maintain a professional work area; Proactive and action-oriented; Punctual and reliable. Duties and Responsibilities Answer telephones, register participants, greet and direct visitors; Monitor and manage incoming emails to UNM CE Registration, helping ensure questions don't get lost in the inbox abyss. Provide customer support for None for the Road Program; Perform a variety of routine data entry, reporting, and data maintenance tasks; Assist on special projects: doing research, compiling summaries and data reports as needed; Make copies, organize paperwork, and gain valuable experience in the ancient art of office printing. Some light lifting (up to 25lbs) and light cleaning; Performs other job-related duties as assigned.