Nursing Care Coordinator - Ear, Nose & Throat Clinic at University of Nebraska Medical Center in Omaha, NE

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Nursing Care Coordinator - Ear, Nose & Throat Clinic Shift Details: Full Time Monday - Friday 8am - 4:30pm Position Overview: The Nursing Care Coordinator serves as the primary clinical support for Dr. Bingcang within the Otolaryngology (ENT) Department at the Lauritzen Outpatient Center. This role is responsible for coordinating patient care across the continuum, ensuring timely communication, assisting with treatment planning, managing patient concerns, and serving as a key resource for patients, families, and interdisciplinary team members. As the main support person for Dr. Bingcang's practice, the Nursing Care Coordinator will work closely with physicians, nursing staff, scheduling teams, and ancillary departments to deliver exceptional patient-centered care. In addition, this position will provide support to Dr. Dowdall and the Laryngology team as needed to ensure continuity of care and operational efficiency across the service line. Success in this role requires strong organizational skills, effective communication, and a commitment to collaboration. The Nursing Care Coordinator is an integral member of the ENT team and will partner with colleagues throughout the department to create a seamless patient experience. By working together, sharing responsibilities, and supporting one another, the team remains focused on a common goal: providing high-quality, compassionate care that meets the unique needs of every patient we serve. Christopher M Bingcang, MD | Nebraska Medicine Omaha, NE Jayme R Dowdall, MD | Nebraska Medicine Omaha, NE Why Work with Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path. Be part of something extraordinary with Nebraska Medicine! Job Description: Coordinate a patient care delivery system for a designated group of patients in order to achieve high quality, cost effective patient outcomes across the continuum of health care with the goal of optimizing the patient's health status. Perform duties in the ambulatory setting as well as assisting complex (consisting of many different needs, intensive coordination) patients in the transition of care throughout multiple settings. Provides targeted interventions to avoid hospitalization and emergency room visits. Position may be designated within a primary care or specialty care area. Required Qualifications: • Minimum of three years Registered Nurse (RN) experience OR a combination of relevant experience with specific patient population related to position, to be approved by the CNO, as a Licensed Practical Nurse (LPN) (three years LPN experience equals one year RN experience) inclusive of a minimum of one year in RN role required. • Bachelor’s degree in nursing (BSN) required. • Effective verbal and written communication skills required. • Ability to prioritize and make independent clinical judgments required. • Experience with basic patient care equipment, policy procedure and protocol manuals required. • Ability to work collaboratively and cooperatively with an interdisciplinary team required. • Effective critical thinking/analytical skills required. • Ability to effectively evaluate care