Nurse Coordinator for Clinical Operations at Howard University in Hospital Tower

Job description

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we prioritize well-being and professional growth. Here is what we offer: Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support Work-Life Balance: PTO, paid holidays, flexible work arrangements Financial Wellness: Competitive salary, 403(b) with company match Professional Development: Ongoing training, tuition reimbursement, and career advancement paths Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture Join Howard University and thrive with us! https://hr.howard.edu/benefits-wellness Under the direction of the Director for Clinical Operations, the Clinical Operations Nurse Coordinator supports safe, efficient, standardized, and patient-centered clinical operations across the Faculty Practice Plan. This role coordinates clinical quality, safety, regulatory readiness, value-based care, incident reporting management, clinical workflow standardization, and staff competency across ambulatory practices. Working collaboratively with Practice leadership, physicians, nursing, medical assistants, and organizational partners, the Nurse Coordinator supports the implementation and ongoing monitoring of clinical and operational priorities. Key Responsibilities Clinical Operations & Standardization Partner with the Director of Clinical Operations to implement standardized clinical workflows across Faculty Practice locations. Evaluate clinical processes and identify opportunities to improve efficiency, safety, quality, and patient experience. Support implementation and monitoring of clinical policies, procedures, protocols, and standard work. Provide clinical consultation and escalation support to Practice leadership and clinical teams. Lead follow-through on identified clinical operational gaps. Quality, Safety & Regulatory Readiness Conduct routine clinical and Environment of Care rounds across ambulatory practices. Monitor compliance with infection prevention, medication management, specimen handling, vaccine management, emergency preparedness, and other clinical standards. Support continuous regulatory and accreditation readiness. Supporting the development, implementation, education, delivery, and monitoring of clinical policies, procedures, protocols and workflows within assigned areas, to build a consistent standard of practice across FPP. Review clinical incidents, identify trends, perform audits, and coordinate corrective actions with appropriate leaders. Partner with Quality, Infection Prevention, Risk Management, and other departments on ambulatory initiatives. Identify quality, safety, or compliance concerns and escalate findings to the Director of Clinical Operations and appropriate leadership. Lead, document and track rapid response events occurring in the FPP identify trends or opportunities for clinical improvement Value-Based Care & Population Health Coordinate Faculty Practice value-based care initiatives in partnership with clinical and operational leaders. Monitor and audit patient records for care gaps, quality measures, and payer-specific opportunities. Support workflows for patient outreach, preventive care, chronic disease management, and quality measure closure. Track performance and provide routine updates on value-based care initiatives. Monitor documentation standards and workflows that support practice’s quality initiatives targets Clinical Workforce & Competency Support standardized onboarding, orientation, education, and competency validation for clinical support staff. Monitor completion of required clinical training, applicable certifications and credentials for designated clinical staff and escalate gaps to appropriate leadership. Assist with development and maintenan