NSC Recruiter - Contact Center at Extra Space Storage in Midvale, UT

Job description

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company’s success. Come join us and find out why so many of our employees recommend us as a great place to work. If you are an external candidate, you MUST live in the SLC, Utah area or be willing to relocate. This position will be a "Hybrid" setting - 2 days At-Home/3days In-Office after successful completion of a probationary period. Internal Field applicants must have a minimum of 2 years experience as a DTL. You MUST live in the SLC, Utah area or be willing to relocate. This position will be a "Hybrid" setting - 2 days At-Home/3days In-Office after successful completion of a probationary period. This position may be "Remote" - 5 days At-Home if you have been employed with the NSC at Extra Space for 1 year and do not reside within the SLC, Utah area. ______________________________________________________________________________ We are currently hiring for a Recruiter at our corporate offices located in Salt Lake City, Utah. In this extremely high-volume recruiting role, we are looking for someone that is highly customer-focused and very responsive. In this role, you will partner with our contact center leadership team. You will be responsible for posting job ads on our career site, manage several requisitions, source/screen talent in order to build a pipeline of qualified candidates for review, conduct interviews, extend offers, initiate background checks, onboard, and coordinate the hiring process with your hiring managers. Essential Duties and Responsibilities: Maintain a high volume of requisitions/job ads, applicants, interviews & offers simultaneously to meet time-sensitive hiring goals based on business needs. Assess & evaluate candidates for sales aptitude, communication skills, customer service orientation, motivation, and ability to handle objections while clearly communicating job expectations, performance requirements and compensation structure. Maintain an active pipeline of qualified candidates to meet current and forecasted hiring needs. Use proven methodologies and proactive internet social networking & sourcing tools. Implement new processes as needed in partnership with the Recruiting Manager and work closely with the recruiting team to maintain and develop best practices. Generate and create reports as needed and regularly evaluate hiring metrics and processes to ensure maximum efficiency and the optimal candidate experience. Educate, influence and build hiring managers’ competency for using the ATS, assessing talent, and provide coaching as needed. Utilize established communication strategies to ensure appropriate flow of information as needed (candidates, hiring managers, internal HR). Cultivate partnerships to ensure time-to-fill metrics are achieved short-term & longer-term relationships are built. Support efforts regarding off-site recruiting activities including participation in job fairs, conferences & professional organizations as needed. Education and/or Experience: 3+ years previous experience in recruiting/talent acquisition preferred in contact center or high volume sales. Bachelor’s degree preferred. Must possess strong business acumen, with a track record of delivering results in a growth-oriented business environment. Must be proficient with Microsoft Office (Excel), HRIS, Applicant Tracking Systems (Workday a plus), & automated recruiting tools and reporting mechanisms. Excellent project and time management skills with the ability to multi-task and prioritize workload. Proactively identify areas for improvement. Full knowledge and understan