Network Operations Engineer at UW in Seattle, WA

Job description

Job Description UW Information Technology (UW-IT) has an outstanding opportunity for Network Operations Engineer to join their team. About this Opportunity Reporting to Technology Manager of Networks & Communications Technologies , the Network Operations Engineer is responsible for communication system planning, design, development, installation and operations, as well as for support of the overall Network Operations service and staff that support it. They provide consultation to the University on data and telecommunications network services and systems, participate in requirements definition processes, design and implement appropriate solutions, and identify and solve operational problems relating to networks and distributed communication systems and servers. • Must be able to lift 40 pounds overhead, this may include lifting above the head. Must use proper lifting techniques. • This is an essential position and required to report to work remotely when UW suspends operations. Key Responsibilities Network Operations Engineering (85 %) • Expect 85% of time allocated for the operations, sustaining work, complex requests, and projects. • Monitor network performance and provide traffic pattern and/or usage analysis. • Have experiences and closely worked with Linux/Windows-based systems, both physical and virtual. • Have relevant industry experience supporting the Network Management Systems such as DHCP/DNS/IP, SNMP, RADIUS, syslog, config management, utilization/threshold alarming, Solarwinds, and etc. • Ability to use scripts to automate routine processes using a language like Ansible, and Python. • Write documentation on routing-related projects, procedures and configurations. • Software Ecosystem(Custom, COTS, & Open Source) • Custom Application Lifecycles: Ability to collaborate with development teams to host, monitor, and maintain proprietary internal applications. This includes managing custom APIs, database connections (SQL/NoSQL), and environment variables. • Configuration Management & Scripting: Proficiency in using scripting languages like PowerShell, Bash, or Python to automate deployments and bridge gaps between disparate software products. • Provide project management oversight of routing-related projects as assigned. Indirect (15 %) • Attend and contribute to pre-approved professional meetings and programs • Participate in organizational activities • Perform other duties as assigned Required Qualifications To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration. Minimum Qualifications Bachelor’s degree in computer science or engineering or related field or equivalent experience. • Minimum of four years experience network troubleshooting and incident management in a large and complex network environment • Must be self-directed and able to appropriately manage workloads, priorities, and provide timely communications to stakeholders and management • A Network Engineer is expected to have expertise in contemporary network technologies and protocols including fiber optics, SONET, DS3, DS1, Ethernet, TCP/IP, OSPF, MPLS, BGP4, IPv6, CoS, QoS, EVPN-VXLAN, VoIP, etc • Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills and personal interaction abilities • Must have a valid driver’s license to occasionally operate state vehicles Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department. Preferred Qualifications • Core networking experience in a large research university or large enterprise • Experience with Network Management Systems.. (e.g. Solarwinds, Auvik, etc.) • Experience with firmware evaluation and bug investigation • Demonstrated understanding of inte