National Accounts Manager at Greystar in Toronto, ON

Job description

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com . JOB DESCRIPTION SUMMARY This role independently leads complex national account sourcing initiatives, manages a larger team or more strategically critical spend categories, and serves as a key cross-functional partner to senior Operations and Finance stakeholders. The Manager demonstrates a track record of delivering best-in-class pricing through volume consolidation and is expected to exercise significant independent judgment in supplier negotiations and strategic category decisions. JOB DESCRIPTION KEY RESPONSIBILITIES: Manages or co-manages a defined portfolio of national account categories; oversees sourcing activity, contract lifecycle management, and supplier performance for those categories. Drives category strategy with limited Director oversight. Leads or co-leads end-to-end RFP processes for complex, high-value national account categories; structures competitive pricing solicitations designed to capture Greystar's full volume advantage and has authority to present final recommendations directly to senior leadership for approval. Leads supplier negotiations for assigned categories; structures best-in-class contract terms including volume-based discount tiers, SLAs, performance guarantees, and renewal provisions. Drives contracted pricing compliance monitoring and reporting across assigned categories; holds suppliers accountable to agreed discount structures and SLAs. Builds and maintains supplier relationships; leads business reviews, volume performance conversations, and pricing renegotiations with strategic vendors. Communicates National Accounts program updates to internal teams through portals, newsletters, and direct outreach. Collects and analyzes performance data for assigned categories; produces regular reports on spend, volume utilization, discount realization, compliance rates, and supplier performance. Collaborates with Operations, Finance, and field leadership to understand requirements and ensure National Account category pricing strategies are operationally sound and positioned to maximize discount capture. Travels to properties and field offices as required. Follows and enforces established policies and procedures; drives team compliance with regulatory and organizational standards. Keeps abreast of market, technology, and industry changes; applies insights to evolve category strategy. Performs other duties and special projects as assigned. BASIC KNOWLEDGE & QUALIFICATIONS: Multifamily real estate experience strongly preferred. 2–5 years of relevant national accounts or supply chain experience. College degree in supply chain management, logistics, business administration, economics, or a related field required. SPECIALIZED SKILLS: Expert proficiency in Microsoft Excel and contract management systems; advanced modeling of volume pricing tiers and discount structures. Demonstrated ability to lead complex pricing negotiations with large national vendors to achieve best-in-class terms. Strong financial acumen; ability to build cost models, evaluate business cases, and present ROI a