Monitoring & Evaluation Officer at World Vision in Western Highlands Province

Job description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Employee Contract Type: Local - Fixed Term Employee (Fixed Term) Job Description: PURPOSE OF THE ROLE The Monitoring and Evaluation Officer reports to the Monitoring and Evaluation Coordinator and supports MEAL activities for the Sustainable Highlands Region Core Road Network Project. Based in Western Highlands, the role collects, verifies, manages and analyses project data; supports assessments, baselines, evaluations and field monitoring; updates indicator tracking; and prepares timely reports. Working with staff, partners and communities, the Officer supports inclusive participation, safe feedback and complaints, data quality and learning to improve project results under the Coordinator’s guidance. MAJOR ROLES AND RESPONSIBILITIES Support the Coordinator to conduct project needs assessments, including gender equality, disability and social inclusion (GEDSI), climate, livelihoods, markets, and value chains, using approved tools. Assist the Coordinator to implement the project MEAL framework, logframe, indicator tracking table (ITT), and MEAL workplan; maintain activity schedules and records. Provide project data and field-level support for programme quality assignments requested by the Coordinator and Program Impact and Effectiveness Manager. Assist in preparing, translating, and testing approved data collection tools for surveys, pre- and post-tests, post-implementation and post-distribution monitoring, focus group discussions, and key informant interviews. Support baseline, midline, endline, and outcome monitoring studies by arranging field logistics, mobilising participants, and collecting data using approved methodologies and sampling plans. Assist the Coordinator and evaluation consultants with field arrangements, document collation, data collection, and interpretation workshops for project baselines and evaluations. Support training and day-to-day guidance of enumerators and casual data collectors; check completed forms, follow up missing information, and promptly raise field challenges with the Coordinator. Assist project staff and partners with approved data collection, data entry, output monitoring, and reporting requirements through practical guidance and refresher sessions. Update the project ITT each month, verify reported achievements against source documents, and submit accurate data and discrepancies to the Coordinator for review. Conduct scheduled project site visits, spot checks, and data verification with staff and partners; document implementation progress, quality concerns, and follow-up actions. Prepare monitoring findings for project reflection meetings and maintain an action tracker to follow up agreed recommendations with the Coordinator and project staff. Compile monitoring summaries, indicator results, and supporting evidence for milestone and donor reports for review by the Coordinator and Project Team Leader. Collect community views on preferred information-sharing and feedback channels, including the needs of children, women, and people with disabilities, to inform accountability activities. Implement the approved community accountability plan by sharing accessible project information, supporting consultations, and encouraging meaningful participation. Receive and securely record feedback and complaints, refer cases through approved channels, and track responses. Escalate safeguarding or sensitive concerns immediately and communicate authorised updates to communities. Inform children and community members of their rights to information, consultation, participation, and safe feedback and complaints, using appropriate languages and access