Mgr Applications Training at UMass Memorial Health Care in Worcester, MA

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Hiring Range: $98,862.40 - $177,944.00 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 0800 Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 5946 Training OCM This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. The Manager IS Applications Training is responsible for leading the Applications training team. This includes management, development and delivery of all Epic training curriculum and training environments across the organization. Assists with coordination of training schedules and access, as well as the management of new caregiver training in the ambulatory and inpatient environments. Partners with operational leaders to identify, manage and schedule ongoing training enhancements and associated workflow modifications. I. Major Responsibilities 1. Works closely with Director of IS Applications Training to develop and support the training team’s vision and strategy. 2. Manages trainers who design, develop, deploy and maintain the Epic training curriculum. 3. Advocates for integration of operational workflow into the training development plan where possible. 4. Periodically conducts analyses to identify learning needs for caregivers. 5. Manages training deployment via the Learning Management Systems (LMS) 6. Oversees the build and maintenance of Epic Master training environment(s), including creation and maintenance of clinically appropriate training data and associated Master Training (MST) environment build. 7. Collaborates with Application teams to ensure training environment is kept current. 8. Works with operational leadership to ensure appropriate training attendance. 9. Manages the hiring and onboarding of new hires. 10. Maintains responsibility for the quality of all delivered training and training curriculum. 11. Maintains open communication with the Director of IS Applications Training, in addition to appropriate organizational leadership, regarding training requirements and concerns. 12. Performs random audits of training sessions for compliance and consistency with established standards. 13. Reviews application upgrade documentation and works with principal trainers to update training curriculum and associated training material. 14. Manages assigned personnel including scheduling, orientation, and training. 15. Completes performance evaluations, analyzing the effectiveness of trainers, techniques, programs, and provide recommendations for improvement. 16. Provides effective direction, guidance, and leadership of the staff, fostering effective teamwork, motivation and alignment with system-wide initiatives. 17. Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations. II. Position Qualifications: License/Certification/Education: Required: 1. Bachelor’s degree in related field or commensurate experience in adult l