Member of Product Staff, Forward Deployed at Abridge in SF Office

Job description

About Abridge Founded in 2018, Abridge is the first AI-native clinician intelligence platform organized around the patient, built for clinicians, and designed to help health systems coordinate the clinical, financial, and evidence-based decisions for every moment of care. Powered by purpose-built AI for healthcare, Abridge connects patients, providers, payers, and life sciences companies. This year, the platform will support more than 100 million patient-clinician conversations across more than 300 of the largest and most complex health systems in the U.S. With deep workflow integration, the Abridge clinician intelligence platform has been validated to support encounters in 28+ languages across specialties and care settings. Abridge is setting the industry standard for the responsible deployment of Al across health systems with continual and transparent Al evaluation. Clinical decision support references and cites gold-standard sources of evidence, and features like Linked Evidence map AI-generated documentation to source data, helping clinicians quickly trust and verify the output. Abridge was awarded Best in KLAS for Ambient AI in 2025 and 2026, in addition to other accolades, including TIME Best Inventions of 2024 and 2025, CNBC Disruptor 2025, and Fast Company’s Most Innovative Companies 2025. We are a growing team of practicing clinicians, AI scientists, PhDs, creatives, technologists, and engineers working together to transform healthcare. We have offices located in San Francisco, New York, and Pittsburgh. The Role Abridge is launching a Forward Deployed Engineering motion to go deeper with our health system partners. As one of the founding Forward Deployed Product Managers, you will run focused engagements with our health system partners: going on-site to understand the workflow gap, scoping the engagement with the partner, and owning the outcome end-to-end. You will lead a pod and feed your learnings from the field directly back into the core Abridge product. This is a role for a senior product leader who can earn the trust of CMOs, CMIOs, CIOs, and operational leaders inside large health systems, while staying close enough to our core product roadmap to make sharp technical trade-offs in real time. You will set the tone for what forward deployed means at Abridge: deep, fast, opinionated, and focused on solving our partners’ most burning problems, which in turn strengthens our core product suite overall. This role can be based out of our San Francisco or NYC office and is in-person Monday, Wednesday, and Friday. Please only apply if you are open to relocation and our hybrid in-person model. What You’ll Do Run discovery on-site at our partner accounts. Meet with the executive sponsor, clinicians, and integration teams to scope the engagement and define success before any code is written. Lead a small pod through focused, sprint-style engagements, protecting pod focus and pace. Own the product and feature answer for the engagement, partnering with Partner Success on the broader commercial relationship. Decide what gets built, what gets declined, and what gets routed to the core roadmap. Hold the line on bespoke requests that don't generalize back to the core product. Partner with internal product and engineering teams when an engagement surfaces a net-new product build that belongs on a different track. What you'll bring 7+ years of product management experience shipping products that users love, with a track record of owning product areas end-to-end. Builder mentality. You've personally driven products from discovery through launch and iteration. You care about craft and quality in what you ship. Strong user empathy and product taste. You instinctively know the difference between a product that works and one that delights. Comfort with ambiguity. You can take a messy problem space and create a clear roadmap without waiting for perfect information. Cross-functional credibility. You can go deep with engineers on technical