Market Deployment & Adoption Manager at Haleon in Bengaluru Campus 31

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. Role Overview We are seeking a Market Deployment & Adoption Manager to join the Delivery, Deployment & Adoption capability within Haleon's Commercial Digital Services organisation. Based in India, this role is responsible for leading the successful deployment, adoption, and value realization of digital products and capabilities across global markets. Operating at the intersection of product delivery teams, market leadership, commercial stakeholders, and change management specialists, the Manager plays a pivotal role in ensuring digital solutions are effectively embedded into business processes and ways of working. The role is accountable for developing adoption strategies, managing deployment readiness, mitigating adoption risks, and ensuring markets realise measurable business outcomes from digital investments. The successful candidate will provide leadership across multiple deployment initiatives, partnering with market teams, product squads, Value Assurance teams, and senior stakeholders to drive adoption at scale. This role requires a blend of strategic thinking, operational execution, change leadership, data-driven decision making, and stakeholder influence. This position is critical to accelerating Haleon's digital transformation by ensuring markets not only deploy new capabilities successfully but also achieve sustained behavioural change and business value. Key Responsibilities 1. Deployment & Adoption Leadership Lead the deployment and adoption strategy for digital products and capabilities across multiple markets and business functions. Partner with market stakeholders, Product Managers, Deployment Leads, and Value Assurance teams to develop and execute market-specific adoption plans. Establish deployment governance, success measures, and escalation processes to proactively manage adoption risks and dependencies. Ensure market readiness activities are completed successfully and aligned to deployment timelines, business priorities, and operational constraints. Drive consistency in deployment and adoption practices across markets while allowing for local market requirements and nuances. 2. Adoption Performance & Insights Own the measurement and reporting of adoption, utilisation, engagement, and behavioural change outcomes for deployed solutions. Develop and oversee dashboards, performance scorecards, and executive reporting that provide visibility to adoption performance and business impact. Analyse adoption trends and usage patterns to identify opportunities, risks, and areas requiring intervention. Establish leading indicators and success metrics that enable early identification of at-risk markets and deployment challenges. Provide actionable recommendations to senior stakeholders based on quantitative data and qualitative feedback. 3. Change Management & Market Enablement Lead change, communication, and adoption activities that support successful market transitions and behavioural change. Ensure deployment plans include effective stakeholder engagement, communications, learning, and enablement strategies. Coordinate adoption activities across co