Manager, VCA Implementation Services (VIS) at Visa in Mexico City

Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Team Description Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments. Within VCA exists VCA Implementation Services (VIS), a hands-on execution partner, implementing, operating, and optimizing Visa products in client environments to accelerate activation, portfolio growth, risk control, and data-driven performance. The Visa Consulting and Analytics team is looking for a high-performance individual to join its Implementation Services practice and play a key role in developing and delivering high impact projects in the Mexican market. The potential candidate will proactively engage with Visa Clients, by delivering, implementing and executing projects and solutions on behalf of issuers, acquirers and merchants. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner. The VCA Implementation Service will support the design, implementation and execution of VCA’s recommendations for client’s on their behalf. This individual will shape delivery frameworks and methodologies and lead end-to-end implementation of customer lifecycle programs and campaigns, card portfolio solutions, product development/redesign projects, process improvements, and any enablement required to drive payment volume, revenue growth and efficiencies on behalf of our partners across the LAC region. The potential candidate will proactively develop and carry on innovative and value-added use cases ensuring a smooth execution across all program stages including design, planning, segmentation, targeting, offering, distribution, reward fulfillment and performance management. Specific duties and responsibilities for this position include but are not limited to: Lead end to end technology implementation and digital transformation projects. Manage delivery across scope, timeline, risks, dependencies, milestones, KPIs, and quality. Manage project backlogs and priorities to ensure continuous value delivery. Define and execute project governance, ensuring clear decision making and accountability. Coordinate cross functional technical squads, including internal teams, client teams, architects, developers, and implementation specialists. Ensure implementation roadmaps are realistic, sequenced, and aligned with Assess client infrastructure, including payment platforms, integration layers, operational readiness, and technical capabilities. Guide architecture decisions across from a delivery perspective Act as the main interface between clients and internal teams, ensuring alignment, communication, and timely decision making. Client facing experience with ability to communicate complex technical concepts clearly to both technical and nontechnical audiences. Maintain a client focused and value driven approach throughout the delivery lifecycle. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 y