Manager, Software Engineering at Mastercard in Vancouver, BC

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview We are seeking a Manager, Software Engineering to lead the development and evolution of Mastercard's Sanctions Screening solutions. These solutions help financial institutions assess sanctions risk for payment transactions in real time, supporting regulatory compliance, risk management and secure global payment processing. This role is a hybrid of roughly 70% technical leadership and 30% people management. The successful candidate will remain deeply involved in system solutioning, technical designs, engineering execution and continuous improvement on AI assist software development workflow while also building, mentoring and leading a high-performing engineering team(of 7 people now) Key Responsibilities Technical Leadership (70%) • Own the technical direction, architecture and delivery strategy for the Sanctions Service platform, built in Java and C++ primarily. • Lead the design and implementation of scalable, reliable and secure software solutions meeting the common of enterprise standards. • Drive engineering excellence through design reviews, code quality, operational readiness and best practices. • Partner with Product, Architecture, Compliance and Operations teams to deliver business-critical capabilities. • Lead incident response, root cause analysis and continuous improvement initiatives. • Drive modernization efforts focused on scalability, resilience, cloud readiness and operational efficiency. • Serve as the senior technical escalation point for complex engineering and production challenges. AI & Agentic Engineering • Define and execute a strategy for adopting AI-assisted and agentic engineering capabilities across the software development lifecycle. • Leverage AI tools to improve software delivery, testing, operational support, documentation and developer productivity, focusing on achieve faster iteration on requirements gathering, specification elaboration and concepts validation • Identify opportunities to automate engineering workflows and reduce operational overhead. • Establish guardrails and governance for responsible AI adoption, including security, transparency and human oversight. • Foster a culture of experimentation and innovation while maintaining strong compliance and risk controls. People Leadership (30%) •Lead and develop a high-performing team of software engineers. • Conduct regular coaching, career development discussions and performance management activities. • Create an inclusive, accountable and psychologically safe team culture. • Partner with recruiting to attract, retain and develop top engineering talent. • Drive planning, prioritization and execution of team roadmaps and delivery commitments. • Establish clear goals, expectations and ownership across the tea