Manager, Production Operations at Tapestry

Job description

Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach and Kate Spade New York. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible. Primary Purpose: The Production Operations Manager is responsible for all aspects of SP’s Quality, Manufacturing, and CSR performance of Assigned Service Provider/s, supporting Tapestry Strategies and the Operations Mission Statement. The successful individual will leverage their proficiency in production operations to... • Be accountable for all Production Operations related activities within the assigned SP(s). • Be accountable for the proper and timely communications to the appropriate parties o any Quality, Production and CSR issues and accountable for the implementation of Tapestry mandated corrective actions. • Drive the Tapestry strategies across to build strong and effective cross-functional relationships with the service provider. • Leads and manages the SPs to exceed expectations as a high-performance supplier. • Ensure maximum effort is put toward preventative measures and early awareness of prospective quality issues, both in the conceptual and manufacturing process. • Drive recommendations to improve the process, record keeping, and resulting actions in the SP’s quality assurance systems. • Work with SPs to ensure they have the most suitable structure and strength of staff across all areas of production operations including quality enforcement and assessment • Drive the resolution of all production-related issues and takes ownership of consistent execution and delivery of Monthly Production Plan for assigned SPs • Influence assigned SPs and drives implementation of lean manufacturing techniques to maximize productivity. • Drive implementation of new and innovative methods, equipment, materials, and techniques such as new industrial adhesives and applications. Requirements: • Degree holder with a minimum of 8 years working experience in sourcing handbags, accessories, footwear, or related product line • With at least 2 years or above in managerial level gained from well-established companies • Strong in sourcing, and working closely with vendors at all levels, with in-depth knowledge of all aspects of technical production • A good team player and motivator with well-honed leadership skills • Down-to-earth approach that nurtures and empowers the team • Have the intellectual breadth and dexterity to think strategically and operationally in equal measure • Good data analysis skills. • Fluent written and spoken English required; or other Asian language capability is a plus depending on business needs. • Must have MS Excel function skills, and knowing SAP system is plus Our Competencies for All Employees Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships wit