Manager of Technical Service, Ruminant Animal Health at Novonesis in West Allis

Job description

Interested in a career that matters? 
 Join Novonesis and help shape the future of animal agriculture through innovative biological solutions that improve animal performance, producer profitability, and sustainability. As Manager of Technical Service, Ruminant Animal Health , you will lead a team of highly qualified technical specialists supporting our North American dairy, beef, and forage businesses while partnering across Commercial, Marketing, R&D, Regulatory, and Innovation functions. Interested in a career that matters? This is a high-impact leadership opportunity to influence technical strategy, develop talent, strengthen customer relationships, and help bring science-based solutions to producers across North America. The role combines people leadership, customer engagement, and scientific expertise to drive business growth and customer success. The Role & Your Impact As Manager of Technical Service , you will lead the North American Ruminant Technical Service team and ensure the successful delivery of technical expertise across our probiotic, enzyme, feed additive, and silage solutions portfolio. You will serve as a trusted advisor to customers, industry influencers, and internal stakeholders while translating science into measurable customer value. Key responsibilities include: Lead, coach, and develop a team of Technical Service Specialists and subject matter experts. Establish clear priorities, objectives, and development plans aligned with business goals. Develop and execute the North American technical service strategy for ruminant solutions. Partner with Sales, Key Account Managers, Marketing, Regulatory, Product Management, and Innovation teams to accelerate growth and customer success. Provide executive-level technical support for strategic customer opportunities and complex technical challenges. Engage directly with producers, nutritionists, veterinarians, consultants, and industry influencers across North America. Support product launches, technical positioning, customer education, and scientific communications. Oversee technical trials, field validation programs, and research collaborations. Monitor industry trends, emerging technologies, and evolving customer needs. Represent Novonesis at industry conferences, customer events, and professional associations. What You’ll Need to Be Successful Required Qualifications PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or a related field. Minimum of 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries. Minimum 5 years of direct leadership experience, including coaching and developing technical professionals. Strong understanding of dairy and/or beef production systems. Demonstrated success partnering with commercial organizations to deliver customer value. Excellent communication, presentation, and stakeholder management skills. Proven ability to lead through influence in a collaborative, matrixed environment. Key Competencies Strategic thinking and business acumen Customer focus and relationship building Leadership and talent development Scientific rigor and analytical thinking Collaboration and stakeholder management Strong execution and results orientation Clear and credible communication Additional Skills & Interests We Value The following qualifications are preferred but not required: Experience leading geographically dispersed technical teams Knowledge of probiotics, enzymes, silage inoculants, feed additives, or other biological solutions Experience managing technical research programs and field trials Strong background in trial design, execution, and statistical analysis Established industry network among nutritionists, veterinarians, consultants, and producers Experience working within a global or highly matrixed organization Passion for advancing animal health, nutrition, and sustainability through science-ba