Manager of Outreach and Recruitment - Goldman Sachs 10,000 Small Businesses Program at Louisiana Community and Technical College System in New Orleans, LA

Job description

College: DCC Department: Workforce Development & Education Sub department: Workforce Development Type of Appointment: Unclassified - Faculty 12 month (Grant Funded) Duties and Responsibilities: Responsibilities include but is not limited to: ● Generate an applicant funnel to meet or exceed the number of businesses required by the grant in each of 3 cohorts annually. ● Track and report to Executive Director and other program partners on outreach metrics, and yield for each event or outreach activity. ● Develop and execute a comprehensive outreach and marketing plan in order to attract a robust consistent pipeline of interested and eligible businesses to the program. ● Manage the recruitment process for each cohort, including follow-up and continual contact with interested applicants to get them to full completion of all stages of the application process. ● Work collaboratively with leadership and staff in order to leverage existing knowledge and relationships in the small business development arena. ● Develop and effectively manage relationships with key regional stakeholders in the entrepreneurship ecosystem who can contribute to the success of the program by promoting 10KSB to their eligible constituents. ● Utilize multiple methodologies to develop a strong pipeline including, but not limited to presenting, coordinating, social media and email campaigns, running information sessions, mini-mods, and other events; networking and attending events within the ecosystem to recruit program participants directly; using various forms of communication and marketing strategies including approved social media, direct mail, and the program website to promote the program. ● Utilize tracking system to identify and work with previous cohort applicants to complete all stages of the application process. ● Work closely with ICIC, a Goldman Sachs recruitment partner, and other 10KSB team members in ensuring an effective recruitment strategy, consistent with the funder’s guidelines. ● Utilize approved program collateral and marketing tools, to promote the program. ● Identify regional networking events, venues, and activities targeting small businesses, and regularly attend these events; make presentations and staff 10KSB information tables. ● Work with the Alumni Manager to leverage alumni to recruit peers into the program, and to participate or host peer events promoting the benefits of the program. ● Identify and establish relationships that will enable the program to ensure participation rates among key targeted business owner populations including women-owned businesses, underserved community businesses, and other program targets. Required Education : Bachelor's degree from accredited institution Required Experience : ● A minimum of three to five years (3-5) work experience related to program support, outreach and business development, communications management, marketing, public relations, program or member recruitment, alumni relations, and/or classroom management ● Experience cultivating relationships with key stakeholders within the local entrepreneurial ecosystem ● Experience with business development and working with small businesses a plus ● Proven success in building and maintaining client relationships ● Strong problem solving and organizational skills and attention to detail ● Excellent planning, organizational, communication and interpersonal skills ● Proven ability to work in a diverse team environment and manage multiple tasks efficiently and effectively with changing priorities ● Proficiency with Office Technology, MS Office tools (WORD, PowerPoint, Excel, AI, Salesforce, Zoom, AI tools, Social Media, etc. e.g.) and a willingness to learn new tools ● Ability to work a flexible schedule. Required Knowledge, Skills and Abilities: N/A Required Licenses or Certifications : N/A Preferred Education : Advanced degree in business, marketing, communication, finance, or related field Preferred Experience : Preferred Experience: Ability to