Manager, IT Infrastructure Operations at University of Nevada, Reno in Reno, NV

Job description

The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment. If you need assistance or have questions regarding the application process, please contact our recruitment helpline at (775) 784-1495 or jobs@unr.edu . Job Description The University of Nevada, Reno invites candidates for the position of Manager of IT Infrastructure Operations, in the Office of Information Technology (OIT). Reporting to the Director of IT Infrastructure Operations, the Manager of IT Infrastructure Operations acts as trusted advisor, key knowledge specialist and liaisons supplying advanced level IT expertise. Responsibilities include leading technical projects, technical planning for server administration and unified communications and supervising server/system administrators and IT technicians. The role also involves evaluating and improving IT infrastructure to align with campus needs and developing policies in line with university goals, best practices, and regulatory standards. The Manager of IT Infrastructure Operations oversees the Unified Communications and IT Operations groups. These teams manage OIT datacenters, enterprise hardware/software for core campus IT services such as virtual servers, file services (physical/cloud), Microsoft 365, email, VOIP, and data backup services. Required Qualifications Bachelor’s Degree and five (5) years of related professional work experience OR Master’s Degree and three (3) years of related professional work experience Related Experience: Progressively responsible experience in an enterprise, higher education or similarly complex IT environment, including leadership of technical staff, IT infrastructure operations and service delivery. Technical familiarity with enterprise infrastructure sufficient to evaluate recommendations, manage risk, and guide operational and strategic decisions. Preferred Qualifications Candidates with experience leading technical teams and managing enterprise infrastructure and unified communications platforms. Desirable experience includes improving service reliability; directing incident response and disaster recovery; and managing technology roadmaps, budgets, projects, and vendors. Candidates should also demonstrate broad infrastructure knowledge, strong communication skills, and success aligning IT services with institutional priorities. Compensation Grade Administrative Faculty – C To view the salary schedule for this position, please visit: Salary Schedules and select Administrative Faculty by Grade. Salary is competitive and commensurate with related education and experience. Schedule and Travel Requirements Occasional travel may be required Remarkable Retirement Our retirement plan is beyond compare. Your 19.25% contribution is generously matched by the University. With the faculty retirement plan, you are 100% vested your first day. Sit back and watch your retirement dollars grow! All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time are eligible to participate in the NSHE retirement program unless they are members of PERS of Nevada. Perks of Working at UNR Health insurance options including dental and vision - Health Insurance Generous annual and sick leave and life insurance – Faculty Benefits E. L. Wiegand Fitness Center offers annual or semester memberships and spouse/domestic partner membership options. E.L. Wiegand Fitness Center Reno is proud to be a University town! Many local businesses offer discounts to WolfCard holders Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues. Faculty Senate is the principal representing body for faculty. Its membership includes representatives from each ac