Manager Information Technology at Caterpillar in Bangalore

Job description

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. IT Manager – Machines Order Management Job Description We are seeking an IT Manager – Machines Order Management to join our Technology, Digital and Data organization. The preference for this role is to be based out of Bangalore – Caterpillar PSN / Chennai - WTC This position requires candidate to work a 5-day -a -week schedule. Shift Timing: 01:00-10:00PM IST The IT Manager will provide people, technology, solution, delivery, and operational leadership for technology capabilities supporting Machines Order Management. The successful candidate will lead a team of approximately 4–5 Solution Analysts responsible for supporting, enhancing, and modernizing business-critical Order Management solutions. This role will establish clear priorities and accountability across the team, develop functional and technical capabilities, partner with business and technology stakeholders to understand evolving needs, and ensure effective delivery and ongoing health of Order Management solutions. The IT Manager will work closely with business stakeholders, Solution Analysts, Product Owners, Solution Architects, engineering teams, data and integration teams, application support teams, and strategic technology partners. The role requires the ability to understand business processes and technology dependencies across an integrated enterprise landscape while providing leadership from strategy and solution definition through delivery, deployment, and operational support. The successful candidate will combine strong people leadership, business acumen, technical understanding, delivery discipline, stakeholder management, and a digital and AI mindset to build a high-performing team and deliver measurable business value. What You Will Do People and Capability Leadership Lead, coach, and develop a team of approximately 4–5 Solution Analysts supporting Machines Order Management capabilities. Establish clear roles, responsibilities, application ownership, business capability ownership, goals, and performance expectations across the team. Develop team capabilities in business-process knowledge, functional analysis, application expertise, solution analysis, data, integration, AI, automation, and emerging technologies. Provide regular coaching, feedback, mentoring, and career-development opportunities. Build functional and technical depth within the team and increase the team's ability to independently own and support Order Management solutions. Promote cross-training, succession planning, knowledge sharing, and documentation to reduce dependency on individual subject-matter experts. Assess team capacity, skills, and capability requirements and proactively address gaps affecting delivery or operational support. Foster an environment of accountability, collaboration, innovation, inclusion, continuous learning, and proactive problem solving. Develop future technology leaders by providing meaningful ownership and opportunities for increased responsibility. Machines Order Management Technology Leadership Provide technology leadership for assigned capabilities across the Machines Order Management landscape. Develop a strong understanding of end-to-end Order Management processes, business priorities, user needs, technology dependencies, operational challenges, and desired outcomes. Provide leadership across capabilities such as product configuration, order intake, pricing, scheduling, fulfillment, shipment, invoicing, dealer collabora