Manager, Human Resources at Employers

Job description

Manager, Human Resources | 100% Remote (WFH) Opportunity General Summary People are at the center of everything this role does. As Manager, Human Resources, you’ll lead a talented team of HR Business Partners and our HR Operations Specialist, own employee relations and performance management for the organization, and be the trusted voice leaders turn to when things get complicated. If you thrive on coaching great people, solving real problems, and being someone others can count on, this role was built for you. As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking an energetic, leader willing to put their ideas to work! Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees. We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other! At EMPLOYERS, you’ll discover an energetic environment that inspires achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career. Essential Duties and Responsibilities Establishes and maintains a deep understanding of the business to build effective, productive relationships with stakeholders at every level of the organization. Drives employee engagement strategies that foster an environment where all employees are respected and valued. Facilitates the consistent application, implementation, and continuous improvement of HR policies, processes, and programs, including performance management, merit and promotion planning, career development, and headcount planning. Serves as the escalation point for employee relations matters raised by HR Business Partners, directly owning complex or sensitive issues and partnering with HR leadership on final resolution. Conducts or oversees formal employee relations investigations on escalated or complex matters, ensuring thorough documentation and appropriate resolution. Provides advice and counsel to leaders and employees on employee relations and performance management matters. Partners with Learning & Development to identify and address organizational training needs, informed by trends surfaced through employee relations and performance management. Leads, coaches, and develops a team of HR Business Partners and the HR Operations Specialist, fostering a high-performing, collaborative HR function. Champions the responsible use of AI and emerging HR technology within the team, using it to improve efficiency, decision-making, and service delivery. Supports broader HR strategies and initiatives that align with business priorities and organizational goals. Assumes direct ownership of a business unit or client group as business needs require. Leads the organization through the annual performance review and compensation planning cycle, partnering with Compensation and HR Leadership. Provides oversight of the organization's Leave of Absence, FMLA, ADA accommodation, and Workers' Compensation programs, administered day-to-day by the HR Operations Specialist. Oversees the development, maintenance, and consistent application of HR policies, partnering with the HR Operations Specialist and Legal. Tracks and gathers employee relations and HR data across the team to surface trends and inform recommendations, feeding into broader HR reporting. Ensures compliance with employment laws and regulations relevant to employee relations, performance management, leave, and accommodation, including ADA, FMLA, and EEO requirements. Demonstrates leadership by creating an environment that foste