Manager, Fraud Analytics & Operations (FROM BOT) at Vanguard in Hyderabad

Job description

About Vanguard Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries. Vanguard India Vanguard’s office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients. Role Summary This role provides technical expertise and oversees complex fraud analytics and risk mitigation across the enterprise. It identifies, reports, and assists with the recommendation, development, implementation, and monitoring of risk prevention and data programs. Additionally, the role leads the development and ongoing enhancement of fraud detection and prevention strategies by analyzing transaction patterns using advanced analytical tools. Core Responsibilities 1. Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures. 2. Manages and leads projects and processes related to fraud analytics, reporting and planning, including governance frameworks, data structures, and deliverables. Reviews analytics and statistics knowledge to determine risk and recommend plans. 3. Collects, analyzes, and communicates statistics related to daily fraud mitigation operations to leadership and other stakeholders. 4. Analyzes and supports the delivery of products and reviews the validation of scalable analyses. Reviews products to ensure they meet stakeholders' needs. Builds and manages vendor relationships supporting the delivery of analytical capabilities. 5. Ensures alignment between department or team deliverables and enterprise goals. 6. Develops strategic relationships to understand business processes to develop risk mitigation processes. Leads the team as they bring structure to requests and translates requirements into an analytic approach. Provides team's recommendations to key business partners as needed. 7. Develops understanding of industry trends. Advocates to ensure implementation of governance practices. 8. Oversees the investigation of fraud alerts and escalated cases, ensuring appropriate analysis, documentation, and timely resolution of complex fraud matters. 10. Leads the development, implementation, and ongoing enhancement of fraud detection and prevention strategies using advanced analytical tools and techniques. 11. Ensures compliance with fraud-related policies, procedures, and audit requirements, including supporting internal and external audits and monitoring the implementation of audit recommendations. 12. Participates in special projects and performs other duties as assigned. Qualifications Minimum 8 years of experience in fraud analytics, fraud risk management, or risk operations, including experience leading teams, managing complex analytical initiatives and supporting enterprise-level fraud mitigation strategies. Bachelor’s degree in Statistics, Mathematics, Data Science, Finance, Computer Science, or a related field. A postgraduate or professional degree is preferred. Strong expertise in fraud analytics, transaction monitoring, risk assessment, fraud detection methodologies, and governance frameworks. Hands-on experience with analytical tools such as Python, R, SAS, SQL, and data visualization platforms such as Tableau or Power BI. Proven ability to translate complex analytical insights into actionable recommendations for senior leadership and business partners. Strong people management, stakeholder engagement, communication,