Manager, Field Business Partner at Novartis in Toranomon

Job description

Job Description Summary This role is required to strengthen compliance and integrity support across the field organization, particularly within the Sales organization, in close collaboration with HQ ERC Business Partners and Assurance team members. The position provides guidance and support to Sales Directors, District Managers, MRs, and MSLs through participation in sales and district meetings, face-to-face training, and awareness activities to promote understanding and adherence to global policies, internal requirements, industry codes, and fair competition rules. The role also serves as a critical bridge between the field and headquarters by identifying emerging risks, challenges, and field insights, facilitating timely and appropriate responses, and supporting continuous improvement efforts to further strengthen the organization's culture of integrity and compliance. 当該ポジションは、HQ ERCBP及びAssuranceメンバーと連携し、営業本部を中心としたフィールド組織におけるコンプライアンス及びインテグリティの推進を支援する。営業部・営業所会議への参加、営業部長、所長、MR及びMSLへの助言、対面研修及び啓発活動を通じて、グローバルポリシー、社内ルール、業界コード・公正競争規約等の必須要件の浸透を推進する。また、フィールドにおけるリスク、課題および現場の声を適時に把握し、ERCメンバーとの連携を通じて適切な対応および継続的改善を支援するとともに、現場と本社をつなぐ架け橋として組織全体のコンプライアンス文化の強化に貢献する。 Job Description Major Accountabilities 1. Field Compliance Partnership Provide compliance and integrity-related guidance to Sales Directors, District Managers, and field associates. Participate in sales, district, and other key business meetings to support risk-informed decision-making and reinforce compliance expectations. 2. Training, Awareness & Policy Deployment Design and deliver face-to-face training programs and awareness initiatives for field organizations. Drive the effective implementation and understanding of global policies, internal requirements, industry codes, and Fair Competition Code standards across field teams. 3. Field Risk Identification & Escalation Proactively identify and monitor field-based risks, business challenges, and compliance concerns. Partner with HQ ERC Business Partners, Assurance functions, and other relevant stakeholders to support appropriate escalation, risk mitigation, and issue resolution. 4. Field Voice & Continuous Improvement Gather feedback, concerns, and operational insights from field organizations and communicate them to HQ ERC to facilitate informed decision-making. Support the continuous improvement of compliance programs, training activities, and business processes by incorporating field perspectives and practical business insights. Serve as a bridge between the field and headquarters, promoting two-way communication and helping strengthen a culture of integrity, compliance, and shared accountability. Major Accountabilities: 1. Field Compliance Partnership 営業部長、営業所長及びフィールドメンバーに対し、コンプライアンス及びインテグリティに関する助言を提供 営業部会議、営業所会議その他の主要会議に参加し、リスクベースの意思決定を支援 2. Training, Awareness & Policy Deployment 対面研修および啓発活動を企画 実施 • グローバルポリシー、社内ルール、業界コードおよび公正競争規約等の要求事項のフィールドへの浸透を推進 3. Field Risk Identification & Escalation フィールドにおけるリスク、課題及びコンプライアンス上の懸念事項を適時に把握 HQ ERC Business Partner、Assurance部門および関連部門と連携し、適切なエスカレーションおよび対応を支援 4. Field Voice & Continuous Improvement フィールドからの意見、課題及び実務上の懸念事項を収集し、本社ERCへフィードバック 現場の実態を踏まえたコンプライアンス施策、研修及びプロセスの継続的改善を支援 Additional Requirements / Expected Behaviors Demonstrate a deep understanding of business challenges and contribute to organizational growth and value creation by providing practical, constructive, and expertise-based guidance. Embrace change with a positive mindset, adapt flexibly to new roles and responsibilities, proactively identify opportunities, and take ownership of challenges. Treat all individuals with respect regardless of role or position, and collaborate across functions, teams, and organizational boundaries to achieve shared objectives. Foster an open and constructive culture by welcoming diverse perspectives and encouraging mutual respect, inclusion, and constructive dialogue. Build trust and deliver results not only through professional expertise and achievements, but also through respect, collaborat