Manager, Employee Relations (Hybrid) at Prudential Financial in Newark, NJ

Job description

Job Classification: Corporate - Legal and Compliance At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions! The Employee Relations Center of Expertise (ER COE) has an opportunity for a Manager, Employee Relations supporting PGIM our asset management business. The ER COE supports People Business Leaders and Leaders of People in integrating business and HR strategies in order to drive business results. Reporting to the Director of Employee Relations, the successful candidate will work with People Business Leaders (PBLs), and the business to handle employee relations matters. The incumbent will collaborate with PBLs, and ER COE colleagues, and will partner with business leaders and employees to provide guidance and consultation including, but not limited to, conflict resolution, performance coaching/counseling, disciplinary action, and policy interpretation and application. This position will play a key role in day-to-day risk mitigation relative to potential legal, reputational, cultural, and financial impact The current employee work arrangement for this position is hybrid and requires your on-site presence three days a week in Newark, NJ. What you can expect: Be an objective and trusted advisor for PBLs, employees and management. Partner with management to handle performance counseling, attendance counseling, policy violation and conduct related cases, including disciplinary recommendations and associated documentation. Conduct prompt and thorough HR investigations, including, but not limited to: unfair management practices, bullying, hostile work environment, favoritism, etc., (does not include legally related allegations). Provide guidance and direction to all levels of management on employment issues and related laws including, but not limited to: disability, FMLA, ADA, FLSA, state paid sick leave, etc. Partner with applicable areas (e.g., Employment Law, Prudential Leave Team, etc.) to ensure review, assessment, and recommendations on employee absence situations comply with federal, state, and local laws, as well as company practice. Handle and respond to HR policy/practice issues. Occasionally assist in the development, implementation or rollout of new policies, processes or state/local laws. Support management at employee meetings as needed, including but not limited to: performance, attendance and conduct terminations. Provide thorough and timely documentation in the ER COE’s case management tracking tool. Provide direction, and/or guidance to employees and managers to help facilitate and/or resolve human resource issues (e.g., departmental/management/employee conflicts, etc.). Consult with management and employees regarding work environment concerns. Handle case data reporting, as needed, to identify, analyze and report trends, insights and observations to assist PBLs in their strategic work with leadership and PBLs to create a unique and compelling culture. Make recommendations to effectively address and/or resolve issues. Participate in and/or lead internal ER COE projects or workstreams focused on enhancing COE value. Represent the ER CoE on projects and/or committees that may be part of a People Team or business initiative. What you’ll need: 8+ years of Human Resources experience in a corporate environment, including conducting ER investigations, partnering and coaching leaders on a variety of ER situations including but not limited to: performance and/or attendance counseling, conducted related matters, policy violations, and analyzing trends in Employee Relations case management data and recommending solutions. Strong working knowledge of state and federal employment laws including but not limited to, FMLA, ADA, FLSA, NLRB, Title VII, state paid sick leave, etc. Superior relationship management skills with t