Manager, Digital Analytics, Burger King at Restaurant Brands International in Miami, FL

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. The Manager, Digital Analytics will lead day to day analytics delivery for Burger King’s growing digital business. This role will manage and develop team members while serving as a thought partner to leaders and cross functional partners across Digital, Marketing, Finance, Operations, and Technology. The Manager will help shape business questions, prioritize work, make recommendations, and translate analysis into decisions and action. The role will oversee analytics across digital channels and initiatives, including 1P and 3P ordering, app, web, kiosk, Delivery, Loyalty, and emerging technologies. It will also build a more sustainable analytics operating model by using AI and automation to improve recurring reporting, analysis, and team workflows. The Manager will guide employees in identifying and building solutions that are accurate, scalable, and maintainable. The position will report to the Senior Manager, Digital Analytics, BK US. RBI follows a 5 day, in-office work schedule to support collaboration. Candidates will be expected to work onsite 5 days per week out of our office in Miami, FL . What You’ll Cook Up: Manage, coach, and develop Digital Analytics team members, including setting priorities, providing day to day guidance, reviewing work, and supporting career development. Provide dedicated analytics leadership across Burger King digital channels and initiatives, with particular ownership of Delivery and other growing areas as business needs evolve. Serve as a thought partner to business leaders and cross functional teams, helping define the right questions, evaluate tradeoffs, and make informed decisions. Lead the development of recommendations based on digital performance, test results, customer behavior, and business needs. Oversee analysis across 1P and 3P ordering, app, web, and kiosk, including sales, traffic, conversion, engagement, profitability, and customer metrics. Guide test and learn initiatives, from measurement design and control selection through evaluation of results, interpretation, and recommendations. Prioritize analytics requests and projects based on business impact, urgency, team capacity, and strategic objectives. Establish standards for analytical quality, data validation, documentation, and clear communication of findings. Build, maintain, and improve dashboards, recurring reports, and analytical tools that support timely and consistent business decisions. Identify opportunities to use AI, automation, and other technologies to reduce manual work and improve the speed, quality, and scalability of analytics. Guide employees in designing and maintaining automated solutions, reusable workflows, and documentation that can be sustained as business needs change. Partner with Digital, Marketing, Finance, Operations, and Technology teams to align analytical work with