Manager, Commercial Partnerships at Mastercard in New York, NY

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Commercial Partnerships Manager Commercial Partnerships Overview The Commercial Partnerships team is looking for a Manager to support opportunities across both Corporate Solutions and SME. This role will help design and operate Mastercard’s global Commercial Partnerships operating model, with a focus on analysis, process development, and operational effectiveness. The Manager will build and maintain the tools, frameworks, and insights needed to prioritize partnerships, improve onboarding, accelerate growth and strengthen governance. The role will help ensure that partnership processes are scalable, data-driven, and consistently used across the business. Role and Responsibilities: • Partnership Demand & Pipeline Management – maintain and improve tools that track partnership opportunities and pipeline progress with a portfolio view. Create tools that standardize this process and allow for clear prioritization decisioning. Provide clear visibility into partnership priorities, demand trends, and opportunity status. • Prioritization & Business Analysis – Support the development of frameworks and tools that allow for improved and informed evaluation of partnerships, onboarding processes and go to market. Turn data and stakeholder input into actionable insights that support decision-making. • Operating Model & Process Design – Help design, document, and maintain partnership lifecycle processes. Support governance structures and stage-gate frameworks. Ensure process documentation, templates, and tools remain current and are consistently used. Support the testing and refinement of frameworks and processes. • Onboarding Process Improvement – Support the design and optimization of partner onboarding processes. Identify bottlenecks, inefficiencies, and opportunities for improvement. Help define onboarding timelines, ownership models, tracking mechanisms, and success metrics. • Performance Tracking & Continuous Improvement – Monitor key performance internal performance indicators such as onboarding timelines, pipeline conversion rates, and adoption metrics. Analyze performance data and provide recommendations to improve processes and outcomes. • Go to market scalability improvements – support Partnership Go To Market team in building standard tools that accelerate sales and improve partnerships performance including clear goals to measure against such as business cases, and materials needed to boost growth • Stakeholder Management & Communication – Partner with Partnerships team, and regional and global stakeholders from Commercial to gather requirements and feedback. Communicate updates, changes, and best practices related to the partnership operating model. All About You: • Experience in business strategy, consulting, or other roles focused on solving business problems and driving execution. • Strong analytical skills with the ability to break down complex issues, identify patterns, and make data-driven recommendations. • Experience working across multiple teams, functions, and regions in a highly collaborative environment. • Highly structured, organized and detail-oriented, with a focus on building scalable processes and ensuring consistent execution. • Strong communication and stakeholder management skills, with the ability to coordinate across diverse groups and drive alignment. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identit