Legal/OEC AI Technology Manager at Abbott Laboratories in Abbott Park, IL

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: • Career development with an international company where you can grow the career you dream of. • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. • An excellent retirement savings plan with a high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. Location This position is based at Abbott’s headquarters in Abbott Park, Illinois (Lake County). Job Description The Legal/OEC AI Technology Manager is responsible for the implementation, administration, and support of generative AI and related technologies across Abbott Legal and OEC. Working with end users, Legal and OEC stakeholders, Business Technology Services (BTS), and technology providers, the role ensures solutions are successfully deployed, supported, and optimized throughout their lifecycle. The position manages day-to-day AI technology operations, including platform administration, user support, integrations, agent and workflow development, testing, training, documentation, and adoption. The manager leads a small support team and partners with business and technical stakeholders to move approved capabilities into production and deliver measurable business value. Key Responsibilities • Lead execution of the Legal and OEC AI roadmap by partnering with stakeholders and BTS to define requirements, deploy approved solutions, and deliver measurable business outcomes. • Coordinate the evaluation, selection, and onboarding of AI solutions, including managing required documentation and cross-functional reviews with privacy, cybersecurity, information governance, and other key stakeholders. • Administer and support Legal and OEC AI platforms, including access, configuration, integrations, permissions, testing, maintenance, issue resolution, vendor coordination, and user resources. • Build, test, document, and maintain AI agents, assistants, prompts, and automated workflows for approved Legal and OEC processes. • Drive adoption through training, communications, user support, and AI best practices. Monitor utilization, adoption, and value realization, and provide leadership updates. • Establish and maintain reporting on AI adoption, utilization, business outcomes, and return on investment. Develop dashboards and metrics to support leadership decision-making and prioritization. • Assess Legal and OEC business processes to identify AI opportunities and advise on implementation considerations and risks. • Partner with Legal and OEC teams to improve knowledge management, document organization, and content readiness to maximize AI effectiveness and business value. • Mo