Legal Counsel, Global Legal Services at Workday in Boston, MA

Job description

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team The Global Legal Services team delivers world class legal shared services to Workday’s Legal and Sales teams in a wide variety of transactional and in-depth work. This worldwide team is composed of legal professionals who handle work across Workday’s customers, vendors, and internal partners. The team is asked to manage a large volume of deals and opportunities; as well as interact with several cross functional teams, and it operates at scale through efficiency, speed, and skills. About the Role As Legal Counsel at Workday, you will support customer-facing commercial transactions for a fast-growing, innovative enterprise software company. You will draft, review, negotiate, and manage a wide range of agreements that support Workday’s customer relationships, including Workday’s Main Subscription Agreement, data protection agreements, AI addenda, service level agreements, and related amendments. This role requires strong legal and business judgment, excellent communication skills, attention to detail, adaptability, and the ability to manage multiple priorities in a fast-paced environment. You will work closely with Sales, Deals Operations, Finance, Product, Security, Privacy, and other Legal teams to structure agreements, resolve contract issues, and support efficient, risk-calibrated deal closure. A successful candidate will be proactive, solutions-oriented, and able to provide practical legal guidance that helps move transactions forward while appropriately managing risk. Responsibilities: Contract Drafting & Negotiation Draft, review, and negotiate customer-facing commercial agreements, including SaaS agreements, order forms, data protection agreements, AI addenda, service level agreements, and related amendments. Review proposed contract modifications from customers and prospects, working directly with Sales, Deals Operations, and internal stakeholders to secure necessary approvals. Provide practical legal guidance to cross-functional teams on contract positions, common edits, non-standard terms, policies, and contract-related questions. Participate in calls with customers, prospects, and internal stakeholders to support negotiation and resolution of contract issues. Advise on privacy, data protection, AI, security, compliance, and other legal issues arising in customer-facing commercial transactions. Process & Workflow Management: Manage a high-volume contracting queue while maintaining quality, meeting business timelines, and prioritizing matters based on risk, urgency, and business impact. Support improvements to contract templates, playbooks, fallback positions, internal guidance, and workflow processes to increase consistency, efficiency, and scalability. Help implement legal efficiencies through the negotiation cycle and support continuous improvement of contrac