Lead UX Designer - Craft Education at Western Governors University in Nashville, TN

  • Company: Western Governors University
  • Location: Nashville, TN
  • Salary: $144K – $223K
  • Job type: full time
  • Workplace: onsite
  • Posted: 2026-10-27

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Job description

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider Craft Education as the next step in your career. Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all. At Craft, we’re revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs. Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs. Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits. Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs. We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them. If you’re looking to join the work-based learning revolution, we’d love to talk with you. At Craft, you’ll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development. We couldn’t be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you’ll consider joining us. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 410 Pay Range: $143,700.00 - $222,700.00 Job Description The Lead UX Designer is a key member of the design team and works closely with the UX research and the product team to shape the user experience of our products. They will have significant autonomy and influence in strategic decisions, road mapping, and design processes from the ground up. The Lead UX Designer plays a key role in building a design culture, advocating for user-centered design, and driving innovation in our digital experiences. *This position will be working onsite in our Craft Education office located in downtown Nashville, TN. Leads the design efforts across product lines, collaborating with the Lead UX Researcher to integrate research insights into the design process. Translates user needs, business goals, and research findings into intuitive and innovative user experiences. Develops and maintains design systems that scale as the company grows, ensuring consistency across all digital touchpoints. Collaborates with product managers, engineers, and other stakeholders to define product roadmaps and ensure alignment between design vision and business strategy. Prototypes and iterates on design solutions based on feedback from research, user testing, and cross-functional teams. Advocates for the user at every stage of the design process, ensuring a seamless and user-friendly product experience. Leads workshops and brainstorming sessions to foster collaboration and creativity across teams. Creates and communicates design strategies and UX roadmaps that align with the company’s goals, metrics, and objectives. Build and manage a comprehensive design repository to organize and share design assets, guidelines, and best practices especially regarding responsive design. Provide feedback and guidance to other designers, fostering a collaborative and growth-focused environment as the team grows. Stay up to da

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