Lead Release Manager at Q2 in Bangalore

Job description

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact. Q2 is seeking a Lead Release Manager to ensure software changes are delivered safely and predictably across our digital banking platform. You'll play a pivotal role in release governance and customer delivery while navigating complex environments and evolving technologies. As part of our Software Delivery organization, you'll work across Engineering, Product, and customer-facing teams to drive informed decisions and effective coordination. We're looking for someone with sound judgment, exceptional organizational skills, and the curiosity to challenge existing practices and make software delivery simpler, safer, and more efficient. RESPONSIBILITIES · Lead release readiness reviews, challenge unresolved risks, and ensure approval requirements are met. · Co-lead the Change Advisory Board (CAB) as a regional champion, driving risk-based decisions and consistent change governance. · Coordinate release readiness across multiple product lines, ensuring dependencies, documentation, and communications are addressed. · Coordinate customer-specific software updates by validating scheduling data, identifying inconsistencies, and confirming dependencies with accountable teams. · Deliver clear, timely communications to customers and internal stakeholders regarding releases and planned updates. · Facilitate alignment between Support, Product, and Engineering on customer-impacting defect priorities and their implications for upcoming releases. · Challenge existing release workflows and drive measurable improvements in delivery reliability and efficiency. · Partner with Engineering and AI enablement teams to identify automation opportunities, define requirements, and validate solutions that reduce manual effort and improve Experience & Qualification Required · Typically requires a Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field and 8+ years of relevant experience; or an advanced degree with 6+ years of experience. · Demonstrated success independently coordinating complex software releases or production delivery across multiple teams or product lines. · Strong understanding of the Software Development Life Cycle (SDLC), CI/CD pipelines, software testing, deployment workflows, and modern software delivery practices. · Experience with Change Advisory Boards (CAB), production change approvals, and higher-risk changes, including risk assessment and mitigation. · Strong stakeholder management and facilitation skills, with the ability to challenge assumptions, drive decisions, and align priorities across multiple product teams and organizations. · Ability to analyze operational data, identify inconsistencies, manage competing priorities, and bring structure to ambiguous situations. · Experience identifying process inefficiencies and driving measurable operational improvements. · Excellent written and verba