Lead Product Support Manager at General Dynamics in Lackland AFB, TX

Job description

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Supply Chain Job Qualifications: Skills: Enterprise Software, Product Management, Supply Chain, Supply Chain Logistics Certifications: None Experience: 8 + years of related experience US Citizenship Required: Yes Job Description: Lead Product Support Manager : Join GDIT’s mission‑driven team supporting the Department of Defense as we help unify the Air Force’s cyber defense to outpace threats with shared insight, faster decisions, and stronger mission protection. MEANINGFUL WORK AND PERSONAL IMPACT: This role manages the full lifecycle of hardware and software assets supporting the large DoW Defensive Cyber enterprise. The Product Support Leader manages the end-to-end procurement, inventory, and supply chain logistics for physical hardware assets (servers, storage, network equipment, etc.) required to support the effort as directed by the Government, and manages the end-to-end procurement, centralized inventory tracking, and digital supply chain logistics for enterprise software licenses, cloud service subscriptions, and digital certificates, ensuring all software licenses are cataloged with clear lineage and ownership documentation. The role establishes and maintains a centralized software asset management (SAM) framework to monitor license consumption and ensure continuous compliance with vendor agreements. Technical acumen required: Strong background in IT asset management (ITAM) and software asset management (SAM) tooling, digital supply chain tracking, and obsolescence/lifecycle planning across COTS, GOTS, and FOSS products. Must be comfortable coordinating hand-off/hand-over of procured hardware assets to Government and Government-designated contractors for physical installation, configuration, and platform engineering. Priority Technical Skill Sets Expertise in enterprise hardware/software lifecycle management, procurement workflows, and digital supply chain compliance. Strong understanding of SAM frameworks, license tracking, cloud subscription management, and digital certificate oversight. Configuration Management experience Experience coordinating delivery, onboarding, and replacement of enterprise hardware and software assets. Ability to manage obsolescence planning for sensors, servers, deployable platforms, and enterprise applications. Strong tracking and documentation skills to support inventory accuracy, compliance, and audit readiness. QUALIFICATIONS - WHAT YOU’LL NEED TO SUCCEED: • Bachelor’s degree in a relevant field and 8–10 years lifecycle product support; 5+ years hardware/software license management; 3+ years in DoW logistics or asset management preferred. • Location: San Antonio Region, TX highly preferred but flexible, making this role suited to a hybrid or remote Clearance: Not required GDIT IS YOUR PLACE: • 401K with company match. • Comprehensive health and wellness packages. • Internal mobility team dedicated to helping you own your career. • Professional growth opportunities including paid education and certifications. • Cutting-edge technology you can learn from. • Rest and recharge with paid vacation and holidays. Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results. The likely salary range for this position is $110,500 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% T elecommuting Options: Onsite Work Location: USA TX Lackland AFB Additional Work Locations: Total Rewards a