Lead Product Operations Manager at Emburse in Toronto, ON

Job description

Who We Are: At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in expense intelligence, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. What you will do : Data & Insights: Queries and synthesizes complex data, builds scalable reporting and dashboards, and translates findings into actionable recommendations for senior leaders. Process & Operating Models : Designs and improves scalable, cross-functional processes and operating models, driving alignment and adoption across teams Systems Thinking: Evaluates, implements, and optimizes product-management systems, including roadmapping, analytics, and project-management platforms Structured Problem-Solving: Independently turns complex, ambiguous problems into clear strategies, roadmaps, and execution plans, exercising sound judgment with limited precedent. AI Competent : Comfortable engineering new systems & tools with AI designed to meet user objectives and build data automations. Strategic Analysis: Leads analyses such as competitive research, pricing, customer segmentation, and opportunity assessment to inform product and business decisions. Stakeholder Leadership: Builds trusted relationships with senior and cross-functional stakeholders, resolves competing priorities, and generates buy-in without formal authority. Communication: Communicates complex ideas clearly and persuasively, producing concise, decision-oriented materials for senior audiences. Product & Software Expertise : Strong understanding of product management and the software development lifecycle, with the credibility to advise product, engineering, design, and go-to-market teams. What we are looking for : Experience : 5+ years of relevant and progressively responsible experience, including ownership of complex or high-profile initiatives from definition through measurable results. Relevant Background : Experience in consulting; business, strategy, product, or revenue operations; or a related strategy and operations function. Software Experience : Meaningful experience in a software or technology environment, ideally partnering closely with product and engineering teams. Ownership & Independence: Operates with a high degree of autonomy, anticipates risks, resolves escalated issues, and remains accountable for outcomes with minimal supervision. Strategic & Hands-On: Moves comfortably between defining strategy and advancing the critical details required for successful execution. Influence & Change Leadershi p: Navigates organizational change with resilience, builds support for new approaches, and aligns stakeholders with differing priorities. Team Leadership: Serves as a trusted subject-matter resource and raises team effectiveness by sharing expertise, providing feedback, and coaching junior colleagues. Education : MBA preferred or business, engineering, or comp-sci preferred. Why Emburse? Finance is changing—and at Emburse, we’re leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend—so they can focus on what’s next, not what’s slowing them down. • A Company with Momentum – We serve 12M+ users across 120 countries, helping businesses modernize their finance operations. • A Team That Innovates – Work alongside some of the brightest minds in finance, tech, and AI to solve real- world challenges. • A Culture That Empowers – Competitive pay, flexible work, and an inclusive, collaborative environment that supports your success. • A Career That Matters – Your work here drives efficiency, innovation, and smarter financial decision-making for businesses everywhere. Shape your future & find what’s next at Emburse. Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to rac