Lead L&D Events and Experiences Coordinator at Ferguson Enterprises in Tampa, FL

Job description

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. The Lead L&D Events and Experiences Coordinator serves as the lead coordinator for the planning, coordination, and execution of learning experiences across various programs both enterprise-wide and in market for Ferguson Academy. This role is responsible for leading the day-to-day coordination of high-impact, executive priority, Academy programs while helping establish consistent standards for learner experience, program execution, and operational excellence. As a senior member of the coordination team, this individual serves as a lead resource and mentor to other Learning Experience Coordinators, partnering closely with Academy leaders, facilitators, vendors, Instructional Design, Business Learning, and the Events Planning team to deliver modern, engaging, and seamless learning experiences. Location: This role is based full-time weekly in office at Ferguson's Tampa Headquarters in (Gasworx, Ybor City)to support headquarters-based and regional programs. Flexibility to work extended or adjusted hours during program delivery weeks. This office will open spring 2027 and will be remote until opening. Some travel to Newport News VA for initial onboarding and training. Key Responsibilities: Learning Experience Leadership Serve as the lead coordinator for high-profile Academy programs and enterprise learning experiences. Provide day-to-day guidance, mentoring, and coordination support to Learning Experience Coordinators. Help establish and maintain consistent standards for learner experience and program execution across the Academy. Find opportunities to simplify, modernize, and scale coordination processes and operational practices. Serve as a trusted resource for Academy teams on learning experience coordination and operational guidelines. Program Execution & Learner Experience Lead onsite execution of Academy learning programs, ensuring venue readiness, learner support, facilitator support, materials, schedules, and overall experience quality. Coordinate participant communications and pre-program logistics to ensure learners are informed, prepared, and supported. Support program budgets, vendor management, invoices, and billback processes. Coordinate facilitator schedules, program calendars, room assignments, and delivery logistics across multiple programs and audiences. Partner with Instructional Design, Business Learning, Insights, and Academy leadership to deliver engaging, polished learning experiences. Help define and continuously improve standards for a modern, frictionless learner experience across Academy programs. Workday Learning Administration & Reporting Coordinate Workday Learning administration, including course setup, enrollment, session management, attendance tracking, and reporting. Partner with HR Operations to maintain accurate learner data, rosters, completion records, and communications. Support operational reporting related to participation, scheduling, utilization, and program delivery. Partner with Learning Technology and HR Operations to improve operational workflows and