Lead Employee Relations Partner at Auto Club Group (ACG)

Job description

Job Type: Full time Exempt/Non Exempt: Salary Job Description: Location Details: This position can work remotely from a home office for day-to-day operations. Position Schedule: Monday- Friday 8am-5pm Position Summary: The role will play a vital role within Human Resources managing and investigating the most complex employee relations cases, developing, and implementing advanced ER strategies/processes and providing leadership within the ER Center of Excellence. There are three primary facets to this position, and individuals may be assigned to one or more of them: 1. Investigator 2. Team Lead-mentor team/approve work items such as disciplinary items 3. Projects-lead two or more major ER processes (job elimination, EEOC) Serving as the senior Key Responsibilities: · Conduct high-profile and complex ER investigations such as workplace harassment, discrimination, retaliation, sexual misconduct, violence, and theft with discretion and sensitivity · Conduct thorough, professional, and efficient interviews of individuals accused of violations, witnesses, and reporting persons to obtain key facts for proper decision-making · Synthesize investigative findings into detailed reports, providing data-driven recommendations for corrective action and policy enhancements. · Synthesize investigative findings into detailed reports, providing data-driven recommendations for corrective action and policy enhancements. · Maintain meticulous and confidential records of all investigation activities, ensuring data integrity and compliance with record keeping standards within the identified case management system. · Ensure all investigative processes comply with federal, state and local employment laws, as well as company policies and procedures. · Serve as a subject matter expert, providing guidance to HR Leadership, legal counsel, and management on complex employee relations issues. · Design and implement training programs focused on investigative techniques and processes, legal compliance and conflict resolution. · Utilize advanced analytical tools to identify and report on trends in employee relations issues, recommending strategic interventions to mitigate risk. · Provide mentorship to junior team members, fostering skill development and knowledge transfer. · Confer with the Office of the General Counsel regarding company response to Civil Rights complaints and EEOC charges. · May be called as a subject matter expert in various judicial proceedings · Review complex disciplinary actions to ensure compliance with company policies and procedures, to mitigate risk associated with employment actions. · Leads and supports specific employee relations processes to include Reduction in Force and Job Reassignment actions. Supervisory Responsibilities: None Qualifications: Required Education (include minimum education and any licensing/certifications): · Bachelor's degree in, Human Resources, Business Administration, law or a related field. · Certified investigator (AWI) or have the ability to obtain designation within 1 year. Experience: · Minimum of 6 years’ experience in an Employee Relations role to include: Solving complex investigations Coaching Managers and employees Experience in a highly regulated industry or large-scale organization Knowledge of: · In depth knowledge of local, State and Federal laws governing investigations and related personnel matters · Advanced knowledge of employment laws and regulations including ADA, FLSA, EEO, FMLA, Title VII and other related statues. · Ability to recognize and define problems; gather sophisticated data and analyze it; establish facts, and draw valid conclusions · Demonstrate unquestionable integrity, confidentiality, and professionalism in a wide variety of situations · Write routine reports and business correspondence · Strong interpersonal and communication skills, with the ability to interact effectively with employees at all levels of the organization · Demonstrate expertise in investigative methodol