Lab Assistant at Henry Ford Health in Jackson, MI

Job description

**What You Will Do** Keep the lab running smoothly by handling order entry, specimen pick-up, transportation, tracking, receipt, and processing—basically, you'll be the lab's MVP ensuring nothing falls through the cracks! Master our pre and post-analytic laboratory equipment and automation systems—think of yourself as the tech-savvy problem-solver who keeps everything humming along. Bring your A-game to every interaction with patients, laboratory staff, and caregivers—your friendly, professional demeanor makes everyone's day a little better. Navigate our information systems like a pro to manage tasks efficiently and keep our laboratory processes accurate and on point. Roll up your sleeves and occasionally perform phlebotomy services when needed at your site—expanding your skills and supporting the team where it matters most. Required Qualifications: High school graduate or equivalent. Strong computer skills, including proficiency in Microsoft Office Suite or similar software. Ability to follow written and verbal instructions and demonstrate exceptional customer service skills.