IT User Acceptance Testing Intern at Sallie Mae in Newark, DE

Job description

When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way. We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. Sallie Mae is proud to help Americans aspiring to create the life they want--whether that means helping them make college happen, or something more. Our colleagues across departments and across the country are united in our passion and our customer-first approach. Whether you want to join a growing company, be part of an agile workforce, or gain new skills--you're in the right place. Program Overview: The Sallie Mae Internship program seeks to attract and develop exceptional early talent while adding value to our organization. Our goal is to tie academic learning into a practical business setting while fostering professional and personal growth within a student’s area of focus. Over the course of the summer, interns will gain exposure to senior leaders, attend meetings, work alongside mentors, and receive valuable performance feedback. About the Role: We are seeking a detail-oriented and motivated UAT Intern to support testing efforts for our Salesforce Financial Services Cloud and Experience Cloud implementations. This role is ideal for someone passionate about technology, eager to learn enterprise platforms, and ready to contribute to high-impact digital transformation initiatives. Key Responsibilities: Assist in developing and executing UAT test cases and scripts Participate in test planning, defect tracking, and reporting Collaborate with business users to validate functionality against requirements Document test results and support issue resolution with engineering teams Help ensure platform stability and user experience across Salesforce applications What You’ll Learn Hands-on experience with Salesforce Financial Services Cloud and Experience Cloud Exposure to agile development and enterprise testing practices Understanding of CRM workflows, data models, and user interfaces How to work cross-functionally with engineering, QA, and business stakeholders Availability: This is a 12 week paid internship and expectations for a 40 hour work week for the following dates 6/7/2027 – 8/28/2027. We follow a 3 day flexible in office policy in our Newark, DE office Preferred Skills Exposure to Salesforce (Trailhead modules, coursework, or certifications) Experience with tools like Jira, TestRail, or similar Basic understanding of financial services workflows is a plus Interest in enterprise-scale technology challenges and solutions Professional demeanor suitable for interaction with IT leadership and business stakeholders "By submitting th