IT Systems Engineer — Identity & Automation at Stuut in New York, NY

Job description

About Stuut Stuut is the AI coworker that runs order-to-cash for the world’s leading enterprises. Across order management, credit, collections, payments, cash application, disputes and deductions, Stuut does the work end to end and keeps going until the cash hits the bank. Over 150 companies, spanning the mid-market to the Fortune 50, including Honeywell, ZoomInfo and PerkinElmer, use Stuut to unlock up to 40% more cash flow and cut DSO by 47%. More than $3 billion has moved through the platform to date. Founded in New York by Tarek Alaruri and Ben Winter, Stuut has raised $93 million from Insight Partners, Andreessen Horowitz, M12, Microsoft’s Venture Fund, and others. Learn more at stuut.ai. About the role Stuut is growing quickly, and our employee technology needs to keep pace. We’re looking for a hands-on IT Systems Engineer who can make joining the company, getting access, changing roles, and leaving the company smooth, secure, and predictable. Your priority will be the employee lifecycle: making sure people have a working laptop and the right access when they start, resolving issues quickly, and building integrations and automation that prevent the same problems from recurring. You’ll connect our people systems, identity services, business applications, and device management into reliable workflows—not just work through a queue of manual requests. This is a hands-on individual contributor role combining systems administration, integration troubleshooting, automation, and thoughtful employee support. You’ll partner closely with People Operations, Security, Engineering, and team managers. You won’t be expected to own production infrastructure or be the expert in every application. You’ll also own the day-to-day IT controls that support SOC 2 and our broader security and compliance program. That means building secure practices into everyday operations and keeping evidence current—not scrambling before an audit. You’ll partner with Security on requirements and priorities, rather than being expected to run the entire compliance program. What You'll Do • Own onboarding, role changes, and offboarding end to end. Coordinate equipment, accounts, group memberships, application access, and employee communication. Verify that new hires can actually work—not simply that an account was created. • Build and maintain identity and application integrations. Configure and troubleshoot SCIM provisioning, single sign-on, attribute mappings, and role-based access across our HR, identity, and SaaS platforms. • Make provisioning dependable. Identify failed syncs, account mismatches, timing dependencies, expired integration credentials, and licensing blockers. Build clear exception handling for last-minute hires and applications that don’t support automated provisioning. • Automate repetitive IT work. Use native integrations, workflow tools, APIs, webhooks, and practical scripting to reduce manual steps. Make automation documented, observable, and maintainable by someone other than you. • Deliver responsive, approachable support. Help employees with access, laptops, collaboration tools, and everyday office technology. Communicate clearly, follow issues through to resolution, and turn recurring requests into lasting fixes. • Manage the device lifecycle. Coordinate purchasing, enrollment, configuration, security updates, inventory, replacements, and returns, with an emphasis on a low-friction experience in a Mac-centric environment. • Keep access secure and accountable. Apply least-privilege access, support access reviews, and verify timely deprovisioning, session revocation, data ownership transfers, and equipment recovery in partnership with the appropriate owners. • Operate IT security and compliance controls. Maintain device encryption, endpoint protection, patch compliance, MFA coverage, and appropriate administrative access. Track gaps and exceptions through remediation with Security, without creating unnecessary friction for employees. • Su