IT Operations Specialist at Pave Bank in Tbilisi, GA

Job description

About Us Pave Bank Georgia is a licensed commercial bank serving corporate clients. We are building a modern, technology-driven bank and are looking for an IT Operations Specialist to keep our people and equipment running smoothly. About the Role You will own the day-to-day IT operations of our Tbilisi office: buying the right equipment, setting up accounts for new joiners, and making sure every device works as it should. Key Responsibilities • Manage IT procurement: source, compare, and order hardware, software, and licenses in line with budget and internal policies. • Handle account setup and offboarding: create, configure, and remove user accounts, access rights, and devices for employees. • Maintain hardware: set up, troubleshoot, repair, and track laptops, monitors, printers, phones, and other office equipment. • Keep an up-to-date inventory of IT assets and licenses. • Provide first-line IT support to colleagues and escalate issues to vendors when needed. • Work with Security and other teams to make sure IT processes follow banking standards. Requirements • At least 2 years of experience in IT operations, IT support, or a similar role. • Fluent English, written and spoken. This is a must. • Fluent English, written and spoken. This is a must. • Hands-on experience with hardware setup, maintenance, and troubleshooting. • Experience with user account and access management. • Organized, reliable, and able to manage several requests at once. Nice to Have • Experience in a bank or another financial institution. • Familiarity with IT security practices in a regulated environment. Working Conditions • Full-time position, working from our Tbilisi office. • This role requires full commitment: candidates must not hold another job alongside this position.