IT Collaboration Tools Intern - Summer 2027 - Franklin, TN at Nissan

Job description

Location(s): Franklin, TN Job Schedule: Full-time, 12-week program Degree Level: Junior or Senior Preferred Degree: Information Technology, Computer Science, Computer Programming, Management Information Systems, Computer Engineering, or related field Sponsorship: Not Available Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation We are currently looking for an IT Collaboration Tools Intern to join our team in Franklin, TN. This team supports Nissan's Microsoft environment, including email hosting and collaboration platforms such as Microsoft Teams and Copilot, along with other productivity technologies used across the organization. This internship provides an opportunity to work on key initiatives that help deploy, enhance, and support collaboration tools that improve communication, productivity, and innovation across the business. A Day in the Life: Support the deployment and adoption of new collaboration tools and technologies across the organization. Assist with automating common user requests and support processes to improve efficiency. Create training materials and provide end-user training on new features and technology enhancements. Troubleshoot and resolve issues related to Microsoft collaboration and productivity platforms. Partner with IT teams and business stakeholders to identify opportunities for process improvements and increased technology adoption. Monitor user feedback and recommend enhancements to improve the overall employee experience. Who We’re Looking For: Required: Must be currently enrolled in an undergraduate degree program in Information Technology, Computer Science, Computer Programming, Management Information Systems, Computer Engineering, or a related field. Students entering their Junior or Senior year at the start of the upcoming academic term. Experience with Microsoft Office and Google Workspace technologies. Strong troubleshooting, analytical, and critical-thinking skills. Experience using AI-powered technologies such as Microsoft Copilot, Google Gemini, or similar tools. Strong verbal and written communication skills with the ability to train and support end users. Ability to manage multiple assignments and work effectively in a collaborative environment. GPA of 3.0 or above (Candidates will be required to provide an official or unofficial transcript during the application process for verification.) Ability to perform work onsite in Franklin, TN. Preferred: Experience supporting Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive. Knowledge of collaboration technologies, user support processes, or IT service management concepts. Experience with automation tools such as Power Automate or similar workflow technologies. Experience creating training materials, user guides, or technical documentation. Interest in workplace technology, digital transformation, and user experience. What You’ll Look Forward to at Nissan: Connection and Collaboration: We offer Business Synergy Teams (ERGs) and opportunities for our employees to strengthen their relationships and meet people from similar and diverse backgrounds to foster a culture of belonging. Professional Training and Development: Expand your knowledge and skills through Nissan’s rich innovation offerings, seminars, learning platforms, and leadership trainings. Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws. It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this po