Interview Operations Lead -Associate- Fully Onsite at Capitalone

Job description

Interview Operations Lead -Associate- Fully Onsite The Interview, Scheduling, Logistics team is looking for an Interview Operations Lead Associate to lead recruiting suite operations with clients to deliver on people initiatives and talent strategy. Responsibilities: Leadership & Multi-Site Coordination Team Lead: Directly lead a team of interview facilitators across three distinct geographic locations supporting in-person interviews Operational Oversight: Prepare and maintain the scheduling and facilitation operations for three dedicated recruiting suites. Ensure all processes are documented and maintained to care for a seamless in-person experience for both candidates and interviewers. Escalation Management: Serve as the primary point of contact for complex interview facilitation issues for both candidates and internal business partners Strategic Partnership: Collaborate closely with recruiters to ensure the end-to-end hiring process is executed flawlessly Complex Scheduling: Negotiate schedules across multiple time zones and stakeholder calendars to organize efficient interview Candidate Experience & Travel Logistics Travel Management: Oversee all travel details and coordinate communications between candidates and the preferred vendor Inquiry Resolution: Manage the shared mailbox dedicated to candidate travel, ensuring timely and professional responses Employee Branding: Act as a brand ambassador, effectively selling the company culture and value proposition to top talent Financial and Data Integrity Expense Management: Handle all financial administration, including billing, invoices, purchase orders, and reimbursements for candidate travel Reporting: Prepare materials, data reports, and files required for high-level interview debriefs and consensus meetings Confidentiality: Maintain strict control over confidential files and privileged candidate information to ensure data privacy Key Skills Project Management Stakeholder Management Financial Literacy Basic Qualifications High School Diploma, GED, or equivalent certification At least 1 year of experience with interview scheduling and facilitation operations At least 1 year of experience in Project Management or at least 1 year of experience in Process Management Preferred Qualifications Bachelor’s Degree Professional Human Resources Certification or Project Management Professional Certification 1+ year of experience in Human Resources At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $73,300 - $83,700 for HR Associate Richmond, VA: $66,700 - $76,100 for HR Associate Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed