International Student Advisor at Rochester Institute of Technology in Rochester, NY

Job description

Position Highlights Rochester Institute of Technology is seeking a detail-oriented, compassionate, and adaptable professional to join International Student Services (ISS) as an International Student Advisor. This role combines immigration expertise, critical thinking, and cross-cultural communication to help international students navigate the complexities of studying, working, and living in the United States. Advisors interpret and apply federal immigration regulations and institutional policies, exercise sound judgment in complex situations, and provide clear, accurate guidance that empowers students to make informed decisions. As a Designated School Official (DSO) and Alternate Responsible Officer (ARO), the International Student Advisor supports institutional immigration compliance while providing individualized advising and collaborating with campus partners to support student success. The position focuses primarily on international student advising, with opportunities to develop expertise in J-1 scholar advising. The ideal candidate is an intellectually curious and collaborative problem-solver who is comfortable navigating uncertainty and evolving regulations. This position offers the opportunity to combine meticulous attention to detail with cultural understanding, empathy, and a commitment to supporting RIT's international community. This position is primarily on campus, with eligibility for one remote workday per week during the fall and spring semesters and two remote workdays per week during the summer, in accordance with divisional and departmental guidelines. Occasional evening or weekend hours may be required. Essential Duties & Responsibilities Advise F-1 students and J-1 exchange visitors on immigration regulations and related university policies, including maintenance of status, employment and practical training, program extensions, transfers, reinstatement, changes of status, and travel. Serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO), exercising professional judgment in applying federal immigration regulations and supporting institutional compliance. Maintain accurate immigration records and process immigration-related requests through the Student and Exchange Visitor Information System (SEVIS) and related university systems. Collaborate with academic departments, campus partners, and government agencies to address immigration matters, connect students with appropriate resources, and support international student success. Support international student orientation, student organizations, educational programming, and outreach initiatives that promote student engagement and belonging. Contribute to departmental initiatives, process improvements, and university partnerships that strengthen immigration compliance and services for international students and scholars. Other duties as assigned. Knowledge, Skills, & Abilities Knowledge of F-1 and J-1 immigration regulations and their application in higher education, or comparable experience. Ability to interpret complex regulations and policies, exercise sound judgment, and adapt to changing requirements. Strong organizational skills, attention to detail, and ability to manage multiple priorities and time-sensitive responsibilities. Excellent interpersonal, written, and verbal communication skills, including the ability to explain complex information clearly to diverse audiences. Ability to provide compassionate, culturally responsive advising and establish effective working relationships with students, colleagues, and campus partners. Ability to use enterprise information systems, maintain accurate records, and handle confidential information appropriately. Knowledge of Deaf culture, American Sign Language (ASL), or a willingness to learn. Minimum Education & Experience U.S. citizenship or lawful permanent resident status, as required by federal regulations for designation as a Designated School Official (DSO) and Alternate Respon