Integration Manager at Sardine in North America

Job description

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: • We hire talented, self-motivated individuals with extreme ownership and high growth orientation. • We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. • We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: • Remote - United States or Canada About the Role: As a member of the Integrations Team, you’ll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in fast-paced environments and enjoys solving complex problems with practical, scalable solutions. What you’ll be doing: • Lead implementation and integration efforts for fraud and compliance products • Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success • Own APIs, SDK documentation, integration guides, and overall support documents • Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities • Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables • Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology • Provide product feedback to internal stakeholders as the eyes and ears on the ground What you’ll need: • 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external • 3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance) • Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas • Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion • Advanced experience with SQL querying and JSON payload analysis • Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman) Benefits we offer: • Generous compensation in cash and equity • Early exercise for all options, including pre-vested • Work from anywhere: Remote-first Culture • Flexible paid time off and Year-end break • Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific • 4% matching in 401k / RRSP - US and Canada specific • MacBook Pro delivered to your do