Infrastructure Services Lead at Phinia in Auburn Hills PHINIA WHQ, MI

Job description

ABOUT US PHINIA: Advancing sustainability today, powering a cleaner tomorrow. PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI®, DELCO REMY® and HARTRIDGE™. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA. At PHINIA, we provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality — developed and manufactured responsibly — that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards. Our Culture PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously. Career Opportunities We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow. JOB PURPOSE PHINIA is seeking an Infrastructure Services Lead to take its global infrastructure and digital service foundations to the next level of maturity, resilience, and transformation. This role will be accountable for the strategy, delivery, reliability, and modernization of Hosting Services, Cloud Services, Network Services, End User Computing, and Global Services, including Identity & Access Management, Active Directory, ServiceNow, Service Desk, Change Management, and Digital User Experience. The Infrastructure Services Lead will drive platform simplification, operational resilience, automation, proactive service management, and user experience improvements across PHINIA’s plants, corporate sites, and global workforce. Working closely with Information Security, Applications, regional IT leaders, and business stakeholders, this role will ensure PHINIA’s infrastructure services are secure, scalable, cost-effective, and positioned to support the company’s future transformation roadmap. KEY RESPONSIBILITIES Lead the global strategy, delivery, and modernization of PHINIA’s infrastructure services across Hosting, Cloud, Network, End User Computing, Identity & Access Management, Active Directory, ServiceNow, Service Desk, Change Management, and Digital User Experience. Own the operational performance, reliability, governance, and continuous improvement of global infrastructure and service management capabilities across PHINIA plants, corporate sites, and end-user environments. Drive strategic platform standardization and simplification, including migration from legacy technologies, optimization of strategic platforms, transition from VMware to Hyper-V where appropriate, and reduction of dependency on Oracle-based services. Lead infrastructure transformation initiatives that improve resilience, scalability, cost efficiency, service quality, and user experience across cloud, hosting, network, workplace, identity, and ITSM platforms Enhance enterprise observability by expanding business service views, SaaS monitoring, event correlation, proactive service insights, and automated alerting across critical business and technology services. Drive proactive and self-healing incident capabilities to improve service availability, reduce resolution times, and increase operational efficiency. Scale AI-enabled service capabilities, including improved self-service,