Infrastructure Developer - R&D Tools & Systems at Arctic Wolf in Eden Prairie, MN

Job description

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Bartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform. If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you! Our mission is simple: End Cyber Risk. We’re looking for an Infrastructure Developer to be part of making that happen. About the Role As an R&D Infrastructure Developer, you'll be working with other team members of R&D TAS to support and build the platforms on which both production and non-production workloads may run. Our platforms are built to support hybrid workloads. We focus on datacenter operations in collaboration with our public cloud counterparts in use by R&D and Product teams. This role will work closely with R&D and Product departments to provide stellar support for our internal customers. Responsibilities Manage, maintain and document hybrid platform infrastructure Contribute to the design and evolution of hybrid platform infrastructure Work with R&D teams to design their workloads to run on the platform Build automation and tooling to assist with management of labs systems Identify, triage and drive support requests to resolution Attend daily standup meetings to give updates, seek guidance and collaboration Work with team members to achieve SLOs About You 2-4 Years of Administration experience with Microsoft Entra, Active Directory, Okta, VMware vSphere, GCP, AWS and Azure Proficient understanding of Linux, Windows, macOS Experience with scripting languages such as Python, PowerShell, Bash Desire to automate all deployments with Infrastructure-as-Code tooling such as CloudFormation, Terraform, and Ansible Solid understanding of networking concepts including the layers 1-3 of the OSI model, as well as protocols like DHCP, DNS, IPsec and SSL/TLS Must operate with a “security first” mindset Excellent communication skills, both written and verbal Ability to work in a dynamic agile environment Must have strong work ethic with good time management skills Analytical mindset Problem-solving aptitude Self-starter, driven to succeed On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations. About Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and in