Information Security Engineer - SOC and Incident Response at Williams-Sonoma, Inc. in San Jose, CA

Job description

About the Team You will be part of the Enterprise Cyber Security organization responsible for protecting WSI associates, customers, systems, and data. The Security Operations Center (SOC) monitors enterprise security events, investigates suspicious activity, and coordinates response with Incident Response, Threat Intelligence, Detection Engineering, and technology partners. About the Role As an Information Security Engineer - SOC / Incident Response, you will provide Level 2 security operations support through alert triage, event investigation, and coordinated incident response. You will participate in a 24x7 SOC rotation, including weekends, holidays, and on-call coverage as assigned, and use established playbooks and escalation procedures to protect enterprise systems. Responsibilities Triage, investigate, and document security alerts and events from Google SecOps, CrowdStrike, and other security monitoring platforms. Analyze endpoint, network, identity, and application evidence to distinguish malicious activity from benign events. Execute approved investigation and response playbooks through Cortex XSOAR and/or Google SecOps SOAR. Perform authorized containment actions under established procedures and approval requirements; promptly escalate actions outside delegated authority. Support incident investigations, evidence collection, timeline development, remediation coordination, and post-incident follow-up. Use CrowdStrike, Tanium, MISP, and related tools to enrich investigations and coordinate endpoint response. Escalate significant incidents and complex technical issues to senior responders, Incident Response leadership, and designated incident command roles. Partner with Cyber Threat Intelligence and Detection Engineering on threat hunts, detection feedback, and alert-quality improvements. Maintain accurate case notes, handoff documentation, and operational runbooks for continuous coverage. Participate in 24x7 shift operations, including weekends, holidays, and on-call responsibilities, as assigned. Identify opportunities for safe automation and AI-assisted investigative efficiency while validating results and following response controls. Criteria 3 years of experience in security operations, incident response, IT security, or a related technical field. Bachelor's degree in Computer Science or related field, or equivalent work experience Foundational knowledge of security monitoring, endpoint security, operating systems, networking, and common attack techniques. Experience triaging alerts, investigating security events, and documenting findings. Familiarity with SIEM, EDR, case management, and escalation procedures. Ability to work effectively in a 24x7 operational environment and communicate clearly during time-sensitive events. Experience with Google SecOps, CrowdStrike, Cortex XSOAR, Google SecOps SOAR, Tanium, or MISP preferred. Experience supporting endpoint containment, evidence handling, threat hunting, or response playbooks preferred. Basic scripting, automation, or AI-assisted analysis experience preferred. This role requires being onsite in the Rocklin, CA, San Jose, CA or Brooklyn, NY office Monday through Thursday. Our Culture & Values We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. People First Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available: Benefits A generous discount on all WSI brands A 401(k) plan and other investment opportunities Paid vacations, holidays, and time off to volunteer Health benefits, dental and vision insurance, including same-sex domestic partner benefits Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health Continued Learning In-per