IDCS Systems Engineer at SHI International in Piscataway

Job description

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The IDCS Systems Engineer will be a highly skilled and motivated individual with extensive experience in Linux, networking, scripting, and data center technologies. This role involves developing custom scripts to automate processes, supporting large-scale deployment of systems, networks, and solutions, and ensuring effective communication throughout the project lifecycle. The Systems Engineer will analyze, configure, deploy, and validate complex hardware solutions within customer-defined architectures. The ideal candidate will demonstrate strong problem-solving, technical troubleshooting, and communication skills to enhance system efficiency and address application performance issues. This position will work as a senior member of a team of engineers reporting to an Engineering Manager at the Data Center Factory (DCF) in Piscataway, NJ. Role Description Install, configure, validate, and troubleshoot data center hardware and software with proficiency. Maintain internal infrastructure, network, and automation environments, including advanced debugging and troubleshooting of connectivity issues. Develop and maintain scripts for complex system automation tasks to perform hardware configuration and verification. Engage in learning new systems, technologies, and software as required by the business. Develop procedures for automated builds and configuration of prototypes and first article builds, while creating documented processes for use within the production environment. Assist team members in troubleshooting and improving the design of automation, information, and operational support systems. Quickly and efficiently diagnose complex error messages to identify and resolve hardware and/or software issues. Collaborate with internal Project Management and Quality Control teams to determine integration requirements, expectations, and timelines. Recognize when issues need to be escalated to Senior Systems Engineers or IT. Demonstrate reliability and accountability by seeing tasks through to completion. Behaviors and Competencies Initiative: Proactively seeks out challenges, initiates projects, and contributes innovative ideas. Critical Thinking: Applies critical thinking skills to complex problems, identifies logical and illogical reasoning, and makes strategic decisions. Problem-Solving: Proactively identifies potential problems, initiates preventive measures, and proposes innovative solutions. Teamwork: Leads teams effectively by facilitating cooperation, sharing information, and ensuring all team members can contribute to their full potential. Self-Motivation: Proactively seeks out challenges, pursues self-development opportunities, and contributes innovative ideas to support personal and professional growth. Communication: Effectively communicates complex ideas and information to diverse audiences and facilitates communication between others. Technical Troubleshooting: Proactively identifies potential technical issues, initiates preventive measures, and contributes innovative solutions. Documentation: Develops comprehensive documentation standards, implements best practices, and ensures documentation supports operational efficiency. Time Management: Consistently manages time effec