HRIS Technical Lead at ID.me in Mountain View, CA

Job description

Company Overview IDMe is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with IDMe once and seamlessly login across websites without having to create a new login and verify their identity again. Over 175 million users experience streamlined login and identity verification with IDMe at 22 federal agencies, 50 state government agencies, and more than 100 healthcare organizations. Over 600 consumer brands use IDMe to verify communities and user segments to honor service and build more authentic relationships. IDMe’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. IDMe is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . IDMe is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At IDMe, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Role Overview The People team at ID.me relies on the UKG Pro as its system of record for employee data and on UKG Ready Timekeeping for time and attendance. The HRIS Technical Lead serves as a principal technical authority and subject matter expert for UKG Pro, UKG Ready, and the broader HR tech stack. As we evaluate future platform needs and potential HRIS integrations, this role requires a technically advanced, highly analytical, and strategic systems thinker who can balance day-to-day configuration and optimization with overall system architecture, complex workflow design, and seamless data integrations, ensuring platforms remain accurate, scalable, and compliant as the company grows. The HRIS Technical Lead acts as a trusted technical adviser, cross-functional collaborator, and change agent capable of leading smoothly through platform evaluations and system transitions. Demonstrating an advanced analytical mindset and deep structural systems thinking, this role evaluates upstream and downstream impacts on payroll, benefits, compliance, financial systems, and connected HR platforms before implementing structural changes. Embracing an AI-forward approach to HR technology and automation, the analyst identifies innovative solutions to streamline workflows, partners with HRIS System support and third-party vendors for issue resolution, and provides advanced system expertise across current and future HR platforms. This role works across People, IT, Payroll, Finance, and Compliance teams. The role reports to the Head of Employee Experience. Key Responsibilities Serve as key subject matter expert and super admin for UKG Pro and UKG Ready Timekeeping, managing system architecture, complex workflow design, and module optimization, including onboarding, reporting, and other modules to support daily operations and strategic business goals. In addition to serving as the subject matter expert for UKG, this role will also serve as the technical owner for CultureAmp, Greenhouse, Absorb, Enboarder, HR Acuity, and other HR systems. Champion an AI-forward approach to HR technology, evaluating and implementing automated workflows, AI-driven analytics, and self-service capabilities to optimize HR service delivery and efficiency Maintain timekee